I can not stress this enough. You MUST charge your clients 100% of the services if they no-show! They'll never do it again! I promise. Time = $$$. They all know that if they no-show the doctor they have to pay.
On Tue, Dec 7, 2010 at 1:17 PM, Veronica Mora <[email protected]>wrote: > At the Salon that I work at, we have the front desk call and remind > everyone the morning before. It helps a TON! It only takes about 15 minutes > and that way if they cant make it we still can fill the appointment during > the day. > > Veronica From Idaho > > ------------------------------ > To: [email protected] > > Subject: Re: NailTech:: No show... ODL...... > Date: Tue, 7 Dec 2010 12:57:08 -0500 > From: [email protected] > > > Dang Lynnette why the hell didn't you call that client to remind her that > she made an appointment 2 weeks prior...Gee what kind of professional are > you anyways? LOL > > I'm glad I have the online scheduling now cause it sends a email reminder > to all the clients now and if they miss their appointment I ask the "Well > didn't you get your reminder?" They have no reasons anymore to say that > they forgot all about it. > > I have had to fire at least 3 this last year for no shows or last minute > cancellations, I used to try to charge a rescheduling fee of $15 but that > didn't work either, it does state that on the back of my cards though just > in case I have to re-enforce this rule. > > Tis the Season so be fully aware of your clients appointments and just > might have to make reminder calls or text messages the night before just to > save your books and your pockets! > > *Anna*[image: :-*] > *Creations by Anna Z-James* > www.annazjames.com > > > > -----Original Message----- > From: Diana Bonn <[email protected]> > To: [email protected] > Sent: Tue, Dec 7, 2010 9:48 am > Subject: Re: NailTech:: No show... ODL...... > > Ah Lynnette, didn't you read the newspaper this week?????? No Show or > reschedule your appointments this week with Lynnette!!!!!!!!!! Happened to > me a couple of weeks ago!!!!!! LOLOL diana from indiana > > At 12:42 PM 12/7/2010, you wrote: > > >OMG... had a no show..called her..guess what she said???????? > >You are supposed to call me. I lost my card. WTF????????????????? > >Now I am a mind reader. I am pissed....... > >Buenos dias > >Lynnette Diaz-Madden > > > ><http://www.facebook.com/nailtech>www.facebook.com/nailtech<http://www.facebook.com/nailtech%3Ewww.facebook.com/nailtech> > > >www.salon29.net > > > >Salon 29-where pampering and > >personal attention is on its way! > > > >>On Dec 6, 2010 10:59 PM, "Angela R Wingerter" >><< > mailto:[email protected]>[email protected]<[email protected]%[email protected]?>> > wrote: > >> > >>I have a lady that fails to look at the month on her appt. card, >>just > the date and shows up on the wrong day and digs through her >>wallet to show > me proof. Then I have to bust her bubble and show >>her it is an old card > from last month. It happened so many times >>that now I have her dig for her > last card so I can throw it away >>and then hand her the new one. > >>It is just like a puzzle when they start doing this to us. They >>just > don't realize they are the 5th person to call to change their >>time. I so > want to give them each others numbers and tell them to >>work it out amongst > themselves. Wouldn't that be a disaster! Lol! > >> > >>[] > >>Angie Wingerter > >> > >> > >> > >>From: Lynnette Madden > >><<mailto:[email protected]>[email protected]<[email protected]%[email protected]?> > > > >>To: > >><mailto:[email protected]>[email protected]<[email protected]%[email protected]?> > > >>Sent: Mon, December 6, 2010 9:47:09 PM > >> > >> > >>Subject: Re: NailTech:: Rearranging everyone!!!!! > >> > >> > >>I really hate when they do this, but I guess it is better than a no > >>show or last second cancel. > >>Tha... > >> > >> > >> > > >> > On Dec 6, 2010 10:29 PM, "Pati" >> << > mailto:[email protected]>[email protected]<[email protected]%[email protected]?>> > wrote: > >> > > >> > omg how funny! I used to always ... > >> > >>To post to this group, send email to >>< > mailto:[email protected]>[email protected]<[email protected]%[email protected]?> > . > >>To unsubscribe from this group, send... > >> > >>-- > >> > >>You received this message because you are subscribed to the Google > >>Groups "NailTech" group. > >> > >>To post to this group, send email to >>< > mailto:[email protected]>[email protected]<[email protected]%[email protected]?> > . > >>To unsubscribe from this group, send... > > > >-- > >You received this message because you are subscribed to the Google >Groups > "NailTech" group. > >To post to this group, send email to [email protected]. > >To unsubscribe from this group, send email to > > [email protected]. > >For more options, visit this group at > > http://groups.google.com/group/nailtech?hl=en. > > -- You received this message because you are subscribed to the Google > Groups "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<nailtech%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<nailtech%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- Michelle Phoenix Owner & Elite Licensed Nail Technician Wet Paint Nail Spa www.wetpaintnailspa.com Online Booking Available -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
