Diana we're talking about filling MMA nails with hard gel (not gel polish).
Are you unconfused now ?? ;) Laura -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Diana Bonn Sent: November-23-12 3:49 PM To: [email protected] Subject: NailTech:: gel sticking to cheap ac: was Re: What to say to clients who think that an NSS salon nails are beautiful? Okay guys, I am sooo confused...I have never had trouble with gel polish sticking to any type of ac. Just as long as there is no shiny spots, no problem, Now if I have problems with a gel polish sticking it is a gel issue, not an ac issue. Interesting to what kind of info we get from other techs...the reason this list is awesome!!!! (and I am talking polish with gel, or gel with pigment) diana from indiana At 02:54 PM 11/23/2012, you wrote: >I use Light Elegance gel. It just chips off cheep acrylic. Good brands >like CND, OPI, Entity, etc are not a problem as long as I use Protein >Bond by Young Nails between the acrylic and gel. That cheep NSS acrylic >is nothing like the name brands, it is ridiculous hard to file and >ridiculous hard to soak off and whatever (MMA?) is in it stops the gel >from sticking to it. Maybe if I just buffed the gel top coat, but >didn't remove it, my gel would stick, but, the nails are so thick and >ugly shaped that I still don't want my name on them if I can't reshape >them, thin them out and properly balance the apex. > >Some acrylic companies have gel top coat that is specially formulated >to adhere to their acrylic, but it is just a top coat, it is not strong >enough to be used as a fill product and most of them do not have a >tacky layer so they cannot be used as a base or primer to make the UV >gel adhere to the acrylic. > >Please, if anyone has found a way to get their gel to stick to cheep >acrylic, share the trick. > >Katherine >Nails at Panache >St. Louis, MO >Sent from my iPad > >On Nov 23, 2012, at 12:17 PM, Jill in Ky ><<mailto:[email protected]>[email protected]> wrote: > >>Your gel won't adhere over cheap acrylic? I'm not a gel tech, but am >>eager to learn more about it, so can you explain to me the chemistry >>behind WHY it won't adhere if you take the shine off the top of the >>old nail product? >> >>I'd really like to know because I thought you could use a camouflaging >>pink gel to help hide the fill lines. If that's not the case, then >>maybe I need to stick to acrylic where I can custom blend the powder >>to help hide other nail techs fill lines. For all the gel techs out >>there, jump in to help instruct me on this, ok? >> >>Jill W. >> >>On Thursday, November 22, 2012 5:57:24 PM UTC-6, Katherine Fahrig wrote: >>I understand what you are saying and I agree in principal. However, in >>this situation, that is not going to work. She wears a French >>Manicure, so the yellow acrylic and fill lines show through my crystal >>clear gel product. Additionally, my gel will not adhere to cheep NSS >>acrylic. So, the problem is that the finished nails look horrible with >>the yellow ac and fill lines showing AND they will not hold up. My gel >>will chip off the top of that NSS ac in less than a week. I do not >>want my name on those nails. I do not want her telling everyone that >>those yellow, fill lined and chipping nails are my work. >> >>Back in the day, when I did acrylic nails, I had an opaque pink that I >>used on clients who came to me with horrid yellow acrylic on their >>nails and I was proud to have my name on my work because I could make >>the nails look good despite the crappy product underneath. Even if I >>used an opaque pink gel, it would still chip off the top of the NSS >>acrylic. The only thing I could do is start doing acrylic nails again. >>Not going to happen for my own reasons, long story that is a whole >>different thread. >> >>It's not an ego thing, it's a reputation thing. I will not put my name >>on yellow, fill lined nails. That is not what my work looks like. I >>use top quality products that do not yellow and correct >>(manufacturers) technique that does not leave fill lines. I do not >>view a good work ethic as "ego". >> >>I get what you are saying, but, this situation is not about ego, it's >>about my name on substandard work. I have other clients who get their >>nails done in other states, one who gets her nails done in Vancouver, >>BC, I have no problem doing their nails. No, the work is not as good >>as mine ( that part is ego ) but they all use a quality gel and I can >>do my work with my gel over it and with one appointment I can produce >>nails that deserve my name on them. I do not bad mouth the other salon >>or manicurist, I like to hear about how things are in the other city >>for my clients who live part time here and part time there, it's a fun >>and exciting life that I can live vicariously through. It's not about >>me having to convince anyone that I'm better than the other >>manicurist. It doesn't matter, I do their nails when they are in STL >>and the other manicurist does their nails when they are there. No >>competition, we are actually working together, sharing the client. I'm >>cool with that. I'm not cool with someone telling a client that they >>are getting gels when they are getting acrylic and then the client >>expects me to make her yellow, fill lined acrylic look like the clear, >>natural gel nails that I'm known for creating. >> >>I do not think that anyone should put their name on work that is >>beneath them. Every single set of nails that walk out of my salon meet >>my standards for quality, beauty and durability. That is customer >>service. That is a full book of happy, satisfied clients. >>That is a reputation in this city that I am the best. >> >>Belittling, berating or insulting a client, coworker, manicurist >>(licensed or not) is not good customer service. Doing substandard work >>over a substandard foundation in not good customer service. >> >>Katherine >>Nails at Panache >>St. Louis, MO >>Sent from my iPad >> >>On Nov 22, 2012, at 11:03 AM, Jill in Ky <[email protected]> wrote: >> >>>Katherine, I feel your pain & I hate when that happens! It is so >>>frustrating, but this is how I've learned to handle it after 25+ >>>years in the business- it all boils down to psychology: >>> >>> After I've tried to educate someone & they still aren't getting it, >>> I stop trying. For me, I can recognize the feeling of being >>> defensive when it comes on me & it serves no purpose. I have to >>> reign in that emotion because ultimately I do not want to alienate >>> the client (no matter how stupid they appear to be). My goal has to >>> be focused on giving her the best possible service in the time that >>> she's booked. If that means filling over someone else's crappy work, >>> then I'll do my best to make it look right & create a stable nail >>> (ultimately it will be her new nail techs problem when her acrylic >>> starts to break down). Then I direct the conversation to something >>> else more pleasant, the hour goes fast, and then she pays me. It's >>> not easy, but I try to take my ego out of the equation. >>> >>>Think about it from the client's point of view......by YOU >>>contradicting what she's telling you & pointing out her new nail >>>techs flaws, the client is being made to feel like SHE made a poor >>>choice in salons because she's ignorant. No one want's to feel that >>>way, including ourselves. So then the client keeps talking about how >>>beautiful & wonderful the new salon is & how great their services >>>are, because that's HER way of trying to convince YOU that she DID >>>make a good choice. She has a need for your approval, but she doesn't >>>realize that it hurts your feelings & puts you on the defensive, so >>>both of you get nowhere. It's frustrating on both sides because both >>>peoples egos are involved. >>> >>>Obviously, the other salon is exciting to her because it's new. >>>She was probably excited about your salon back when she became a new >>>client, too. The new tech probably strokes her ego in ways that you >>>don't anymore, because we all get familiar with long time clients & >>>thus, the honeymoon phase goes out the window. It's only natural that >>>it will eventually happen with this new salon, too. >>>Then when you eventually see her she'll start to complain about them. >>> >>>I wouldn't turn her away or insist that she soak off for a new full >>>set, but that's just me. I wouldn't want her to leave my salon with >>>hard feelings because SHE won't understand why after all these years >>>YOU are giving her the boot, plus she will tell everyone in town >>>about how she was so rudely dismissed as a long time client by you. >>>And what if she doesn't have the money in the budget to pay your >>>prices for a full set? She'll be forced by YOU to take her business >>>elsewhere then. We're in business to make money & HERS would be gone. >>>What purpose would that serve? >>> >>>If she were my client, I'd mentally prepare myself for when she comes >>>in (keeping my body language relaxed- not on the defensive) bragging >>>about her new salon & then I'd just let her talk it out of her >>>system. I'd keep my head down, fixing those crappy nails so they look >>>good, & occasionally at the right points in the conversation, I'd >>>interject the little words that will mean so much to her.... "uh-huh" >>>& "is that right?" & "no way!" & "you go, girl!". I'd be taking my >>>ego out of the conversation & using psychology to make the client >>>feel validated. Eventually, she'll run out of steam & you can direct >>>the conversation to other things that are important to HER. Aaaahhh, >>>the honeymoon phase is returning! >>> >>>It's a challenge in acting & psychology, but for me it's also >>>satisfying when it works because everyone leaves happy. One great >>>thing about being in the South is that you learn how to sugar coat >>>phrases which have underlying meanings. The best one to remember is >>>"Well, bless your heart!", which sounds very nice on the surface, & >>>you can interject it into your next conversation with her when she >>>says what a great nail job her new tech did. But what you really mean >>>by that phrase is "Well, you are dumb as a rock"! >>> >>>Jill Wright >>>Event Coordinator & Nail Tech >>><http://www.nailtechevent.com>www.nailtechevent.com >>> >>> >>> >>> >>>On Tuesday, November 6, 2012 1:55:18 PM UTC-6, Katherine Fahrig wrote: >>>Hey Techies, >>> >>>I have a client who used to be a regular gel client until she moved >>>to Florida last year. She now comes to me 3 or 4 times a year. It >>>wasn't a problem until this visit. She showed up with NSS, >>>substandard, horrible acrylic nails that are yellowing and have fill >>>lines. She went on and on about how she found a new salon that is so >>>beautiful and the guy she goes to is so up to date on all the latest >>>things and does such beautiful work. I'm looking at horrible, yellow, >>>fill lines and acrylic ( she was told that it was the new powder gel >>>that they were using ) and I want to scream! I pointed out the >>>yellowing and the fill lines, she acknowledged them and then said >>>something about "taking it all off" for her fill. I told her that she >>>would have to soak them off for about an hour and then I would do a >>>full set, for the price of a full set. She said that they just pulled >>>them off, no hour wasted soaking them off. I had to keep my head down >>>so she could not see the horror on my face. >>> >>>What do you say to someone when presented with this kind of mess? >>>I did not have the time to soak them off and do a full set, so, I did >>>not push her to do so. I told her that it was acrylic on her nails >>>and she said that it was powder gel, didn't I know about it? >>>I explained that it was not powder gel it was acrylic and she still >>>insisted that they said it was gel so it is gel. I stopped short of >>>telling her that they are lying rat finks because she went on and on >>>about how much she liked the salon and the "guy" >>>who does her nails and the conversation was quickly turning into an >>>argument with my client defending her "guy's" flat out lies! >>> >>>I'm still trying to get my hormones in balance so I could use some >>>advice as to what to say and what not to say. In general I do not bad >>>mouth anyone else's work, but, what do I do when someone is lying >>>their but off and the client believes them over me? I have >>>certificates on the wall that prove my advanced education and she's >>>heard me go on and on about all the conventions, continuing >>>education, this mailing list, industry web sites and trade >>>publications that I've gotten all my information from for 25 years >>>and she still believes that lying sack of *~#t!!!!! Sorry, I fell >>>into name calling.....not sorry he is a lying sack of _____. >>> >>>She was a good client for about a year before she moved to FL, I >>>educated her while she was in my chair and now she seems to have >>>forgotten all of it. On her way out she saw my old ProFinish two hand >>>uv lamp and exclaimed, "that's what they have, the new two hand lamp! >>>What do you use it for?" I told her that that lamp is a least 15 >>>years old and useless except to get regular polish clients to sit >>>still for 4 minutes. She looked confused, but, said nothing more. >>> >>>I thought about booking 2 hours for her next appointment and soaking >>>the ac off and putting on a new set of gels so she would be reminded >>>of how they should look, but, if I'm doing all that work, I'm getting >>>paid for a full set and she would not agree to that. Besides, she saw >>>my nails and the clients before and after her with beautiful, clear, >>>non yellow, no fill lines, gel nails. >>>Maybe she listened and noticed more than she admitted to and she will >>>find a new salon in FL that actually does gels, not acrylic (that >>>turns yellow) with a gel overlay. >>> >>>So, Techies, I did a little venting, now, what do you all say to >>>clients who come in with NSS nails and tell you how beautiful that are? >>> >>>Katherine >>>Nails at Panache >>>St. Louis, MO >>>Sent from my iPad >>> >>>-- >>>You received this message because you are subscribed to the Google >>>Groups "NailTech" group. >>>To view this discussion on the web visit >>><https://groups.google.com/d/msg/nailtech/-/GMGy0U4sa_EJ>https://groups.g oogle.com/d/msg/nailtech/-/GMGy0U4sa_EJ. >>>To post to this group, send email to [email protected]. >>>To unsubscribe from this group, send email to >>>[email protected]. >>>For more options, visit this group at >>><http://groups.google.com/group/nailtech?hl=en>http://groups.google.com/g roup/nailtech?hl=en. >> >>-- >>You received this message because you are subscribed to the Google >>Groups "NailTech" group. >>To view this discussion on the web visit >><https://groups.google.com/d/msg/nailtech/-/3erg2-Nbwz8J>https://groups.go ogle.com/d/msg/nailtech/-/3erg2-Nbwz8J. >>To post to this group, send email to >><mailto:[email protected]>[email protected]. >>To unsubscribe from this group, send email to >><mailto:[email protected]>nailtech+unsubscribe@googleg roups.com. >>For more options, visit this group at >><http://groups.google.com/group/nailtech?hl=en>http://groups.google.com/gr oup/nailtech?hl=en. > >-- >You received this message because you are subscribed to the Google >Groups "NailTech" group. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
