If any eyeball networks are having geo-ip issues that started a week or so ago for their customers trying to use HBO, Hulu, Netflix or any others that use Digital Elements for their geo-ip, be sure you make Digital Elements aware.
Digital Elements ran a process update last week that screwed up a bunch of netblocks. See ticket verbatim below. And to top it off, they are holding my customers hostage until a week from today when they run the corrective update. Hi Mike, While refining our processes to improve accuracy, some of our changes inadvertently over-corrected existing updates we had in place. We have noticed these and are correcting them currently. This unfortunately was one of the overridden updates. Thank you. Mike Lyon Aug 22, 2025, 11:00 AM EDT Do we know why it changed? On Aug 22, 2025, at 05:03, Data Management <[email protected]> wrote: *redacted* (Digital Element) Aug 22, 2025, 8:03 AM EDT Hi Mike, We apologize for the inconvenience. We will update this IP range back to the US for our release next Friday, August 29. Thank you. ———————— Fun times… -Mike _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/[email protected]/message/UORMFGBQKLJQXUY2DEUICIL2ICKEWIPT/
