Actually.... It's all ebay requires (not even a requirement); however, Paypal REQUIRES online proof. I have gone through this several times. You must be able to prove online that item was shipped. The customs declaration is not shown online. Paypal specifically states that above a certain value, you must have online verifiable signature confirmation. Example - UPS tracking where they show "Left on Porch" does not work and a claim will be denied. I have had auctions with shipping insurance option for an extra $1. Person declines. I ship and package. It's lost. Paypal has taken the money from me (even with online proof of shipping), even though... I shipped via UPS, online trackable. UPS admits package lost (since it went across the USA), and simply stops at the destination hub - no more movement. Customer complains, and paypal takes money saying I should have insured it (even though customer selected NOT to insure). I dispute and paypal "they considered it". At the same time, customer has paid through paypal with his credit card and disputed with them as well. Paypal actually took DOUBLE the money back. Paypal eventually refunded one of the takes, so I was still without money and product. And, lastly, I have had the reverse happen. I purchased an item on ebay. It was physically damaged, so the seller filed a claim with FedEx. Seller got FedEx to "re-imburse" for $300 in damage. Also, FedEx shipped damaged product to seller. Paypal denied my claim, because auction said - Sold AS-IS. So, seller got my money, got his product back, AND was paid from FedEx. A few weeks later, the same printer was up for auction by his second ID. Was able to confirm by the fact that the new picture had the serial number in it. I called paypal, and they did actually refund my money over several days of emails and me sending pictures of the unit I had (I took pictures for the original claim of the unit with the damage so was able to prove it was the same unit). I couldn't warn the next bidder since ebay blocks you from seeing the full name. Yup, also called FedEx about the fraud and since payment was already sent, they couldn't do anything about it, but said they would make notes against the address (they do keep track of addresses for fraud, and if packages should/shouldn't be left on your door step). Michail Wilson 206-920-6312
In a message dated 5/26/2011 9:39:30 A.M. Pacific Daylight Time, [email protected] writes: I can prove I shipped it by presenting my copy of the Customs Declaration. That's all eBay requires. -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/neonixie-l?hl=en-GB.
