I second this suggestion. In my experience, the ebay "resolution center"
is awesome. It will get the immediate attention of a good seller that
hasn't gotten back to your attempts at contact.. and it will give you a
method for resolving issues with bad sellers. For example:
Recently, I purchased a HTX-10 for my van. I'm excited to try some 10m
mobile DX. :) After doing some research, I selected the Cobra HGA-1500
antenna. The antenna arrived bent in half so that it could fit into too
small of a box. Severely damaged antenna. I contacted the seller and he
told me he didn't know what to tell me, they're drop-shipped, and gave
me the contact info for the dropship company. The dropship company told
me that I could return it at my own shipping expense, minus restocking
fee. I told him to forget it, I would just resolve this via the negative
feedback system and then the ebay seller would know not to use that
dropship company anymore.
I opened the dispute case at this point.. Anyways, long story short, the
seller refused to do anything to make the sale right aside from the
above.. so it was escalated to ebay to resolve. Ebay gave me a full
refund and I get to keep the broken antenna. The seller was furious. :)
and then I left the seller negative feedback to boot.
So, definitely use that tool to resolve problems. It really does work.
-Adam
On 7/18/2011 11:12 PM, marcin wrote:
If the pinout of the tubes is not as in the auction description and
the seller fails to answer your email start the 'Resolve a problem'
with ebay.
It should prompt the seller to take notice.
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