Chris Wiles ([EMAIL PROTECTED]) wrote:
>Andy, btw the information you send to your customers re 'getting online with
>Genesis' is ancient old. ie. it talks about the original version of Genesis,
>pre-December 1998 when the preferences were re-designed.
>So, the docs talk about 'changing the dns servers to static' or 'go to the
>PPP section and click new', when these don't exist in the new Genesis Prefs
>:)
>Any chance of redoing this? We send out information about getting connected
>to Free4All, via the Genesis Wizard and prefs, but then Free4All are sending
>out different information, talking about preferences which don't exist since
>NC v2.1a+ :)
I will pass that on to Customer Services.To be honest, I have never seen
the stuff which gets sent out, as it is all done from our other office, a
couple of miles from tech support :)
BTW - The guides I had on my website have now moved to the main tech support
site, http://www.free4all.co.uk/techsupport.html
Regards,
Andy
--
Andrew Sillwood - [EMAIL PROTECTED]
ICQ - Home:13697313 - Work:36142050
Homepage - http://www.sills.cjb.net/
http://www.FREE4ALL.co.uk - the free UK ISP with AMiGA Support
An unemployed court jester is nobody's fool.
