Leo Maxwell said,
> In general, though, the smaller ISPs who haven't moved to
> offering "free"dailup seem to be struggling. As they lose
> revenue due to people moving across to the free dailups,
> support seems to be the first department to falter.
As with all generalisations, this isn't always true. Any paid ISP that
reduces support in the face of competition, deserves to go out of
business. Support is one of the areas where paid ISPs can show a great
benefit over most free ISPs.
> After 2 years, I dumped my "paid-for" provider when emails
> to their support department were no longer acknowledged.
But your talking about Enterprise, who seem to have a policy of ignoring
mails. I sent them several and got no response from any of them.
Neil
--
Neil Bothwick - New Media Editor, Amiga Active Magazine
Connected via Wirenet - http://www.wire.net.uk
The UK's first Amiga-only internet access provider
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