Will PACs or some alternative to PACs be supported in IAS6.0? We are heavily
dependent upon PAC (in particular the ICEPAC framework) to interface with
COM objects, CORBA Services and DLLs. We find it extremely useful to wrap
these under Custom PAC Services as it provide us with thread safety even
though the underlying DLLs and COM objects aren't. Will ND5.02 or its later
revisions address the need for this in a standard form?
Thanks,
Subu Kuruganti
Fidelity Investments
FIIS Systems Internet Technology Group
[EMAIL PROTECTED]
1-800-sky-page Pin Number 1716597
(401) 292-5263
-----Original Message-----
From: Westmoreland, Howard [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 03, 1999 11:48 AM
To: '[EMAIL PROTECTED]'; Bohmer, Gregory
Cc: Paul Gentile; Fred Bruegmann; [EMAIL PROTECTED];
[EMAIL PROTECTED];
Westmoreland, Howard
Subject: Re: [ND] ND for two full years
It seems to me
that Sun/NetD
has made (or
implied) promises
that have gone by
the boards.
The NetD 4/5
support and migration
path to IAS 6.0 has
shortened since June.
Having bought the
NetD 4.x product,
we find our project will
be forced into upgrading
at each revision (to
enjoy the benefits of
J2EE support ).
There was supposed
to be a NetD 5.1 prior to
the IAS release...
This transition becomes
less and less smooth
for our effort.
> -----Original Message-----
> From: [EMAIL PROTECTED] [SMTP:[EMAIL PROTECTED]]
> Sent: Wednesday, November 03, 1999 10:37 AM
> To: Gregory Bohmer
> Cc: Paul Gentile; Fred Bruegmann; [EMAIL PROTECTED];
> [EMAIL PROTECTED]; Howard
> Westmoreland
> Subject: Re: [ND] ND for two full years
>
> We experienced many of the same things with bringing our application level
> problems to technical support. Although they are slow, they have
> reasonably
> answered our issues when we followed up. Unfortunetly some of the items
> turned
> out to be bugs that needed to be fixed but they did try to offer us work
> around
> solutions.
>
> Truefully, should we really expect much in the terms of application
> support from
> Sun? We have used both Grant Thorton for architechture level support and
> NuBase for application development support and found both these companies
> to be
> very good and offer value added service for us. We now have a 24x7
> support
> agreement with NuBase and are happy with the arrangement. I suspect there
> many
> other companies out there that can provide good support. Don't assume
> the 1st
> one you try is necessarily any good. One thing that happens when you do
> use one
> of these companies for 1st line defense, they have well established
> relationships with NetDynamics such when they present a system problem
> they do
> not have to jump through hoops to prove it and stand on their heads to get
> attention.
>
> Brian
>
>
>
>
> Gregory Bohmer <[EMAIL PROTECTED]> on 11/03/99 10:04:54 AM
>
> To: Paul Gentile <[EMAIL PROTECTED]>
> cc: Fred Bruegmann <[EMAIL PROTECTED]>,
> [EMAIL PROTECTED],
> [EMAIL PROTECTED], Howard
> Westmoreland <[EMAIL PROTECTED]> (bcc: Brian Hurysz/NYISO)
>
> Subject: Re: [ND] ND for two full years
>
>
>
> I concur. And you better not ask any questions about a
> Java client - fuhget aboudit.
>
> -Gregory
>
>
> Paul Gentile wrote:
>
> > >> A better incentive might be to fix the problems in the tech support
> area.
> > NetD's
> > >> tech support is one of the worst I've ever had the misfortune to work
> > with. I
> > >> have one major problem (with the SAP PAC - almost useless) that's be
> > sitting with
> > >> no resolution since May of 98 - not exactly stellar performance.
> >
> > I can certainly agree with Fred here. If you call tech support with
> anything
> > less than a "server won't start" problem, then you're waiting at least
> two
> > weeks before they even take the time to associate themselves with the
> > problem. We've had miserable experiences even though we have "Gold"
> service
> > with a supposedly 24 hour response. If we bid two weeks to migrate a
> client
> > from Nd3 to Nd4, we know we're on our own if we run into any trouble.
> >
> > Paul Gentile
> >
> >
> _________________________________________________________________________
> >
> > For help in using, subscribing, and unsubscribing to the discussion
> > forums, please go to:
> http://www.netdynamics.com/support/visitdevfor.html
> >
> > For dire need help, email: [EMAIL PROTECTED]
>
> _________________________________________________________________________
>
> For help in using, subscribing, and unsubscribing to the discussion
> forums, please go to: http://www.netdynamics.com/support/visitdevfor.html
>
> For dire need help, email: [EMAIL PROTECTED]
>
>
>
_________________________________________________________________________
For help in using, subscribing, and unsubscribing to the discussion
forums, please go to: http://www.netdynamics.com/support/visitdevfor.html
For dire need help, email: [EMAIL PROTECTED]
_________________________________________________________________________
For help in using, subscribing, and unsubscribing to the discussion
forums, please go to: http://www.netdynamics.com/support/visitdevfor.html
For dire need help, email: [EMAIL PROTECTED]
