OT for here, but I know that many here either use XP themselves or get called out to 'fix' it for friends - this might save you some head-scratching!

A few days ago a friend called to say that all her documents had gone missing, in fact the entire 'My Documents' folder had disappeared! I rushed round to have a look, and eventually found 'My Documents' - with all sub-folders and files still apparently intact - hidden away inside one of the Norton system folders.

A quick drag'n'drop restored everything to the proper place, and I thought no more about it until another friend called a couple of days later with exactly the same problem! I gave her instructions by phone and, yes, her 'My Documents' was in the Norton system folder!

Unfortunately (against my advice!), both friends have both Windows & Norton set for automatic updates (one on a Dell desktop machine, the other on a Sony Vaio laptop), so I don't know whether to blame Microsoft or Symantec for this, but it's easy to fix once you know where to look!
--
Regards
Margot
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Sent using Thunderbird on a 100% Microsoft-Free Computer
Registered Linux User 307617 http://counter.li.org
Mandrakelinux release 10.2 (Limited Edition 2005) for i586 kernel 2.6.11-6mdk
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Virtue is not left to stand alone. He who practices it will have neighbours.
                -- Confucius
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