Google hangouts work pretty well. I don't think control can be passed but it is 
platform independent. 

I think you can even do a remote session from your phone. 

> On Oct 16, 2013, at 6:42 PM, RMC <[email protected]> wrote:
> 
> I am going to "bite the bullet" and make all the Windows users I support to 
> Linux.
> 
> Alternately they can find a new friend.
> 
> The question of remote support has been a sticking point.  LogMeIn works 
> great for Mac and Windows.  I find only Hamachi as a LogMeIn option to 
> install on the remote Linux computer.  It is CLI and that doesn't suffice for 
> giving remote support.  Similarly VNC.
> 
> Do I misunderstand VNC or Hamachi providing a GUI?
> 
> What about TeamViewer?  http://www.teamviewer.com/en/index.aspx  It seems to 
> fit the need but it just seems too straight forward.  I felt that way about 
> LogMeIn when I first looked at it.
> 
> What are others using to provide remote support to user workstations?
> 
> 
> 
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