Hi Kevin, I have the same problem. The error I receive is: [2000] ERROR The product which you are using is not enabled. Please call customer service at 1.800.933.6262 for assistance.
I have called B if A at least 5 times over the past few months and they always assure me that the "switch is on". I always ask to make sure that I am enabled for quicken direct connect. Is there something I am missing or some special terminology I should use when speaking with them? I would be happy to send you my ofxlog.txt file also if it would help. Thanks in advance, Todd On Dec 10 2008, 6:07 pm, Kevin Hoctor <[email protected]> wrote: > On Dec 10, 2008, at 7:52 PM, gizzard wrote: > > > When I try to connect to myBofAaccount using MoneyWell 1.4.1, I get > > the following message: > > >http://homepage.mac.com/gizzard/bofa.png > > > I had aBofAonline account prior to using MoneyWell, but I followed > >BofA'sdirections for enabling Direct Connect and it was already > > enabled. > > > Another issue I'm having is when I connect to Fidelity Investments, > > all my investment accounts appear blank (no transactions). > > > Any help would be much appreciated. > > That image didn't show but I can help you without it. If you could > send me the ofxlog.txt file I would appreciate it. You can find it in > your ~/Library/Application Support/MoneyWell folder. Thanks. > > Peace, > > Kevin Hoctor > [email protected] > No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
