Lisa you may want to delete your msg (under "More Options" link) and email that file directly to Kevin's email...for your own security. Just fyi...
Mike On Jan 15, 12:32 pm, Meyer Lisa <[email protected]> wrote: > Kevin, > > Here is my OFX loge re my inability to connect to B of A. > > Thanks, > Todd > > ofxlog.txt > 9KViewDownload > > > > On Jan 15, 2009, at 4:05 AM, Kevin Hoctor wrote: > > > > > On Jan 15, 2009, at 1:58 AM, Todd wrote: > > >> I have the same problem. The error I receive is: [2000] ERROR The > >> product which you are using is not enabled. Please call customer > >> service at 1.800.933.6262 for assistance. > > >> I have called B if A at least 5 times over the past few months and > >> they always assure me that the "switch is on". I always ask to make > >> sure that I am enabled for quicken direct connect. Is there > >> something > >> I am missing or some special terminology I should use when speaking > >> with them? I would be happy to send you my ofxlog.txt file also if > >> it > >> would help. > > > Hi Todd, > > > Sorry for the problems. I'll have to work on BofA and see why they are > > not connecting. Please send your ofxlog.txt file to [email protected] > > for review. You can find it in your ~/Library/Application Support/ > > MoneyWell folder. Thanks. > > > Peace, > > > Kevin Hoctor > > [email protected] > > No Thirst Software LLC > >http://nothirst.com > >http://kevinhoctor.blogspot.com > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
