Is it possible that you have the "connect as" set to the wrong type? you may need to recreate the account to set it again (Kevin can comment on that).
Jaysen On Jan 15, 7:05 am, Kevin Hoctor <[email protected]> wrote: > On Jan 15, 2009, at 1:58 AM, Todd wrote: > > > I have the same problem. The error I receive is: [2000] ERROR The > > product which you are using is not enabled. Please call customer > > service at 1.800.933.6262 for assistance. > > > I have called B if A at least 5 times over the past few months and > > they always assure me that the "switch is on". I always ask to make > > sure that I am enabled for quicken direct connect. Is there something > > I am missing or some special terminology I should use when speaking > > with them? I would be happy to send you my ofxlog.txt file also if it > > would help. > > Hi Todd, > > Sorry for the problems. I'll have to work on BofA and see why they are > not connecting. Please send your ofxlog.txt file to [email protected] > for review. You can find it in your ~/Library/Application Support/ > MoneyWell folder. Thanks. > > Peace, > > Kevin Hoctor > [email protected] > No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
