On Jan 15, 2009, at 1:58 AM, Todd wrote: > I have the same problem. The error I receive is: [2000] ERROR The > product which you are using is not enabled. Please call customer > service at 1.800.933.6262 for assistance. > > I have called B if A at least 5 times over the past few months and > they always assure me that the "switch is on". I always ask to make > sure that I am enabled for quicken direct connect. Is there something > I am missing or some special terminology I should use when speaking > with them? I would be happy to send you my ofxlog.txt file also if it > would help.
Hi Todd, Sorry for the problems. I'll have to work on BofA and see why they are not connecting. Please send your ofxlog.txt file to [email protected] for review. You can find it in your ~/Library/Application Support/ MoneyWell folder. Thanks. Peace, Kevin Hoctor [email protected] No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
