On Feb 12, 2009, at 5:08 PM, NoelC wrote: > Ah, so this explains the error messages I am getting when I try to > create new accounts for BoA (California) and CapitalOne. I can go to > the relevant sites and download the "web connect for Quicken" files > with no problem, but creating the account new using Moneywell's > capability (and the "Downoad accounts from selection" option) give the > error message: > > "[2000] ERROR The product which you are using is not enabled. Please > call customer service at 1.800.792.0808 for assistance." > > I am not sure what the difference is with respect to the way that > Moneywell operates (I am a new user - just setting things up)
> For CapitalOne, I get the following error message when trying to set > up the new account: > "[15500] ERROR The user cannot signon because of invalid user ID or > password." > > Even though I have verified that the username and password I am > entering are in fact the ones that allow me to log into their regular > site. > Just because you can log into the website, doesn't mean you can use the direct connect banking. Contact your bank(s) and ask them to enable your account for Quicken direct connect banking (don't mention MoneyWell, it will just confuse them). If you are using CapitalOne for a Visa card, they don't offer direct connect with that account. > AMEX works perfectly - I love American Express. That $395 a year just > keeps on paying for itself... :-) Peace, Kevin Hoctor [email protected] No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
