ok i called them - and yup i am an advantage customer - they said it would cost money otherwise... no idea why i am advantage customer but i am going with it.. :) works for check, savings and credit card w/ them. ml
On Feb 12, 7:01 pm, Kevin Hoctor <[email protected]> wrote: > On Feb 12, 2009, at 5:08 PM, NoelC wrote: > > > > > Ah, so this explains the error messages I am getting when I try to > > create new accounts for BoA (California) and CapitalOne. I can go to > > the relevant sites and download the "web connect for Quicken" files > > with no problem, but creating the account new using Moneywell's > > capability (and the "Downoad accounts from selection" option) give the > > error message: > > > "[2000] ERROR The product which you are using is not enabled. Please > > call customer service at 1.800.792.0808 for assistance." > > > I am not sure what the difference is with respect to the way that > > Moneywell operates (I am a new user - just setting things up) > > For CapitalOne, I get the following error message when trying to set > > up the new account: > > "[15500] ERROR The user cannot signon because of invalid user ID or > > password." > > > Even though I have verified that the username and password I am > > entering are in fact the ones that allow me to log into their regular > > site. > > Just because you can log into the website, doesn't mean you can use > the direct connect banking. Contact your bank(s) and ask them to > enable your account for Quicken direct connect banking (don't mention > MoneyWell, it will just confuse them). > > If you are using CapitalOne for a Visa card, they don't offer direct > connect with that account. > > > AMEX works perfectly - I love American Express. That $395 a year just > > keeps on paying for itself... :-) > > Peace, > > Kevin Hoctor > [email protected] > No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
