Heya,
I hope everyone is having a good Friday. I know I am still recovering from
all those Halloween ales.. I have a rather perplexing problem and I was
hoping that maybe someone could help me out with this one. I have a remote
engineer that is running Win2k Pro. He had some problems with his
trackball's drivers and decided to reinstall them. Somehow he managed to
delete his keyboard in the process. When he rebooted after the driver
install he was shocked to find out he could no longer do a CNTL+ATL+DEL to
logon to windows..! So I asked him to try going into safe mode. Which he
did, and still no keyboard and no way to logon to the system. I also had
him perform a last know good config boot, which still didn't work. Has
anyone seen anything like this? Is there any way I can help him with this
remotely? Oh, the system drive is NTFS so there is no way he is getting file
system access via a generic DOS boot disk..
Thanks for any advice,
John
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