How about trying a USB keyboard, see if it's detected differently.  Is
it detected during BIOS?

-----Original Message-----
From: King, John [mailto:JKing@;SouthworthProducts.com] 
Sent: Friday, November 01, 2002 10:38 AM
To: NT 2000 Discussions
Subject: Keyboard MIA



Heya,

 I hope everyone is having a good Friday.  I know I am still recovering
from all those Halloween ales..  I have a rather perplexing problem and
I was hoping that maybe someone could help me out with this one.  I have
a remote engineer that is running Win2k Pro.  He had some problems with
his trackball's drivers and decided to reinstall them.  Somehow he
managed to delete his keyboard in the process.  When he rebooted after
the driver install he was shocked to find out he could no longer do a
CNTL+ATL+DEL to logon to windows..!  So I asked him to try going into
safe mode.  Which he did, and still no keyboard and no way to logon to
the system.  I also had him perform a last know good config boot, which
still didn't work.  Has anyone seen anything like this?  Is there any
way I can help him with this remotely? Oh, the system drive is NTFS so
there is no way he is getting file system access via a generic DOS boot
disk..


        Thanks for any advice,
                John

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