A few random musings on this: Is it a USB, PS2, DIN(?), or what type? If it's a USB, is it possible that he disabled USB devices in the BIOS? Did the connector get pulled from the MB? Has he tried a different keyboard?
I'm not the most well-versed in NT/2k systems, but AFAIK, the keyboard should be autodetected....... Errr..wait...if he can select the boot from the last known config, that would imply that the keyboard works prior to the OS fully loading...weird :confused: shane -----Original Message----- From: King, John [mailto:JKing@;SouthworthProducts.com] Sent: Friday, November 01, 2002 1:38 PM To: NT 2000 Discussions Subject: Keyboard MIA Heya, I hope everyone is having a good Friday. I know I am still recovering from all those Halloween ales.. I have a rather perplexing problem and I was hoping that maybe someone could help me out with this one. I have a remote engineer that is running Win2k Pro. He had some problems with his trackball's drivers and decided to reinstall them. Somehow he managed to delete his keyboard in the process. When he rebooted after the driver install he was shocked to find out he could no longer do a CNTL+ATL+DEL to logon to windows..! So I asked him to try going into safe mode. Which he did, and still no keyboard and no way to logon to the system. I also had him perform a last know good config boot, which still didn't work. Has anyone seen anything like this? Is there any way I can help him with this remotely? Oh, the system drive is NTFS so there is no way he is getting file system access via a generic DOS boot disk.. Thanks for any advice, John ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to %%email.unsub%% ------ You are subscribed as [email protected] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED]
