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Hi all,
if you want your money back, please mail to me and you'll have it. The money is used to run the project (for instance I need to buy Gbit cards and switches for the ring developments). ntop is released under GPL that explicitly states the no guarantee disclaimer.
Back to your problem. ntop is based on several libraries that have been ported from Unix to Win32. They more or less work but as you can see this is not always the case. Please provide me an account on your host, install Visual C++ in there, and I can (hopefully) debug the problem (e.g. I can connect using Windows terminal services).
Last question: did you install the latest snapshot (2.2.96b)?
Regards, Luca
On 26 nov 2003, at 09:40, Mark Gibbons wrote:
Hi Josh
�
There is no denying that each release has improved which is great. Ntop is also great - no fantastic.� Luca and Burton are superb
�
However "lasting most of the day" is�hardly useable.� Most people do not want to think about IF ntop is running.� I believe *usually* that apart from general monitoring people turn to ntop when there is a network problem and want to see what activity there has been in the previous hours.� For that ntop has to have been up and running.
�
I am not criticising ntop in any way.� Indeed quite the oposite.� I believe that Luca is creating a rod for his own back offering the windows program in its current state AND asking people to pay for it.� I have no problems in the CONCEPT of paying for it BUT IT THEN MUST WORK.�
�
I thinks thats now my three cents� ;-)��� (is that more than two pennies?)
�
�
Mark
�
-----Original Message-----
From:Josh Clarke [mailto:[EMAIL PROTECTED]
Sent:26 November 2003 02:09
To:'[EMAIL PROTECTED]'
Subject:RE: [Ntop] Win32
I bought the product a fair while ago, probably at the start of the year and although I was having a hell of a lot of troubles initially I've found each release just gets better and better in terms of functionality and stability.� I'm using 2.2.96 at present as 2.2.96b crashed a lot more than the previous release.
�
The current version I'm using lasts most of the day, and it's pretty easy to get it to restart when (if) it dies.� I'm completely happy that I've paid for the software as I can only see this thing taking off in a big way, both for the people that compile it themselves and for those that pay for it.�
�
Personally I have absolutely no experience with programming, with linux, or anything like that and haivng the option to pay for a pre-compiled version is one I couldn't live without.� I suppose one thing we can all see that's happened recently is the documentation side of things getting better (the pdf is a god-send, thanks Luca) but again this is really a progarm that people spend their own time on to give to the community.
�
Josh..
�
�
-----Original Message-----
From:Jeffrey Sharpe [mailto:[EMAIL PROTECTED]
Sent:Wednesday, 26 November 2003 10:11 AM
To:[EMAIL PROTECTED]
Subject:RE: [Ntop] Win32
My question is, has anybody looked at why the program has troubles on Windows?� It could be an excellent product for the windows envirorment too, I think it just needs to be addressed.� If it is going to be compiled and sold, at least look at the stability issues a little.� (My 2 cents.� Again.)� I'll shutup now, as I have yet to experience any windows issues, as I said, we had just purchased it.
�
------------------------------------------------
Jeffrey Sharpe
CyberLynk Helpdesk and Support
414.858.9335 or 800.942.8022
[EMAIL PROTECTED]
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�
-----Original Message-----
From:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf OfMark Gibbons
Sent:Tuesday, November 25, 2003 4:36 PM
To:[EMAIL PROTECTED]
Subject:RE: [Ntop] Win32
This is a tricky one.
�
Perhaps there just should NOT be a version for windows OR perhaps it should just be a DEMO ONLY version
�
We purchased NTOP last year, about this time, and it clearly showed us the fanatastic capabilities of the program.� However, forthe past year we have struggled with it, waiting eagerly for each upgrade hoping for resolutions but as other people have found it is next to useless.
�
We have just setup a Redhat 8.0 box to act as a firewall between a wireless network and our main network.� We installed the ntop sources from CVS , compiled, and we now have a WORKING, STABLE tool.
�
So..
�
Point A:�� If we had not been able to try ntop (on windows, as we had no nix servers) we would not have known how good it was.
�
Point B:��� Because ntop is so unusable on windows people think (myself included) that it would be the same on *nix and this gives a bad impression.
�
So perhaps win32 ntop should only ever be a DEMO of the *real* product in the *nix environment.
�
I personally believe that the win32 version (or the support therof)� should NOT be charged for becuase it is UNFIT and UNSUPPORTABLE.� Paying for it gets people browned off as they do not appreciate the hours that go into it - all�they see is that they have paid for something THAT DOES NOT WORK.
�
Just my two pennies.
�
Mark Gibbons
OEM Computer Systems, UK
-----Original Message-----
From:Pagel, Thomas [mailto:[EMAIL PROTECTED]
Sent:25 November 2003 09:34
To:[EMAIL PROTECTED]
Subject:AW: [Ntop] Win32
Alan,
�
what you see is what (I guess) most of the Win32 users experience... NTOP seams to be very unstable in the Win32 version. Do you use RRD? I get a slightly better behaviour if I switch off the RRD plugin, but that might be a special case.
�
The support for the Win32 version is very very limited, there were lots of complains about that in the backtraffic. As a paying contributor I feel very disappointed about that. Luca (the brain behind ntop) was very busy getting ntop stable with Win32, but this is months ago, I gave him access to my box to use it as an additional test environment, but he doesn't use it anymore.
�
Sometimes we see a new version, sometimes the situation gets better, sometimes worse. So we all hope that Luca (or someone else) will find some time to get it fixed...
�
�
�
Thomas
�
�
Von:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag vonAlan Lee
Gesendet:Sonntag, 23. November 2003 14:00
An:[EMAIL PROTECTED]
Betreff:[Ntop] Win32
�
Hello
�
We have installed NTOP for Windows onto a Windows 2000 server box, with two network cards.� Im using the registered version, which I had paid for so there shouldn't be a 1000 packet limit as I understand.
�
NTOP starts working fine to begin with, but after say around 10ish minutes - it stops collecting data and resets all current counters, as in it reports�'No Data to Display' in the�IP Traffic�area and other area's show no traffic at all.� No IP addresses listed or anything,� when it did only just a few minutes before showing ip addresses, bandwidth usage etc.� Im using the latest version, which is 2.2.96
�
What more should I say about the situation?
�
Thank you
�
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