Luca,

Unfortunatly the ntop for Win 32 that you made it doesn't work, crash to often. My boss is after me if we can have our money back. He doesn't understand the big effort behind the development of ntop for Windows.
I didn't want to get this far but considering the cincunstances we centanly want our money back.
I personaly will continue exploring with ntop in Linux and I hope that this commercial desition doesn't affect me in the future when I'll ask for help or advices in the ntop mailing list.


Thanks anyway.

Luca Deri wrote:

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Hi all,

if you want your money back, please mail to me and you'll have it. The
money is used to run the project (for instance I need to buy Gbit cards
and switches for the ring developments). ntop is released under GPL
that explicitly states the no guarantee disclaimer.



Back to your problem. ntop is based on several libraries that have been
ported from Unix to Win32. They more or less work but as you can see
this is not always the case. Please provide me an account on your host,
install Visual C++ in there, and I can (hopefully) debug the problem
(e.g. I can connect using Windows terminal services).



Last question: did you install the latest snapshot (2.2.96b)?



Regards, Luca







On 26 nov 2003, at 09:40, Mark Gibbons wrote:



Hi Josh




There is no denying that each release has improved which is great.


Ntop is also great - no fantastic. Luca and Burton are superb




However "lasting most of the day" is hardly useable. Most people do


not want to think about IF ntop is running. I believe *usually* that


apart from general monitoring people turn to ntop when there is a


network problem and want to see what activity there has been in the


previous hours. For that ntop has to have been up and running.




I am not criticising ntop in any way. Indeed quite the oposite. I


believe that Luca is creating a rod for his own back offering the


windows program in its current state AND asking people to pay for it.


I have no problems in the CONCEPT of paying for it BUT IT THEN MUST


WORK.




I thinks thats now my three cents ;-) (is that more than two


pennies?)






Mark




-----Original Message-----


From:Josh Clarke [mailto:[EMAIL PROTECTED]


Sent:26 November 2003 02:09


To:'[EMAIL PROTECTED]'


Subject:RE: [Ntop] Win32




I bought the product a fair while ago, probably at the start of the


year and although I was having a hell of a lot of troubles initially


I've found each release just gets better and better in terms of


functionality and stability. I'm using 2.2.96 at present as 2.2.96b


crashed a lot more than the previous release.




The current version I'm using lasts most of the day, and it's pretty


easy to get it to restart when (if) it dies. I'm completely happy


that I've paid for the software as I can only see this thing taking


off in a big way, both for the people that compile it themselves and


for those that pay for it.




Personally I have absolutely no experience with programming, with


linux, or anything like that and haivng the option to pay for a


pre-compiled version is one I couldn't live without. I suppose one


thing we can all see that's happened recently is the documentation


side of things getting better (the pdf is a god-send, thanks Luca) but


again this is really a progarm that people spend their own time on to


give to the community.




Josh..






-----Original Message-----


From:Jeffrey Sharpe [mailto:[EMAIL PROTECTED]


Sent:Wednesday, 26 November 2003 10:11 AM


To:[EMAIL PROTECTED]


Subject:RE: [Ntop] Win32






My question is, has anybody looked at why the program has troubles on


Windows? It could be an excellent product for the windows envirorment


too, I think it just needs to be addressed. If it is going to be


compiled and sold, at least look at the stability issues a little.


(My 2 cents. Again.) I'll shutup now, as I have yet to experience


any windows issues, as I said, we had just purchased it.










------------------------------------------------


Jeffrey Sharpe


CyberLynk Helpdesk and Support


414.858.9335 or 800.942.8022


[EMAIL PROTECTED]


------------------------------------------------




-----Original Message-----


From:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf OfMark


Gibbons


Sent:Tuesday, November 25, 2003 4:36 PM


To:[EMAIL PROTECTED]


Subject:RE: [Ntop] Win32




This is a tricky one.




Perhaps there just should NOT be a version for windows OR perhaps it


should just be a DEMO ONLY version




We purchased NTOP last year, about this time, and it clearly showed us


the fanatastic capabilities of the program. However, forthe past year


we have struggled with it, waiting eagerly for each upgrade hoping for


resolutions but as other people have found it is next to useless.




We have just setup a Redhat 8.0 box to act as a firewall between a


wireless network and our main network. We installed the ntop sources


from CVS , compiled, and we now have a WORKING, STABLE tool.




So..




Point A: If we had not been able to try ntop (on windows, as we had


no nix servers) we would not have known how good it was.




Point B: Because ntop is so unusable on windows people think


(myself included) that it would be the same on *nix and this gives a


bad impression.




So perhaps win32 ntop should only ever be a DEMO of the *real* product


in the *nix environment.




I personally believe that the win32 version (or the support therof)


should NOT be charged for becuase it is UNFIT and UNSUPPORTABLE.


Paying for it gets people browned off as they do not appreciate the


hours that go into it - all they see is that they have paid for


something THAT DOES NOT WORK.




Just my two pennies.




Mark Gibbons


OEM Computer Systems, UK


-----Original Message-----


From:Pagel, Thomas [mailto:[EMAIL PROTECTED]


Sent:25 November 2003 09:34


To:[EMAIL PROTECTED]


Subject:AW: [Ntop] Win32






Alan,








what you see is what (I guess) most of the Win32 users experience...


NTOP seams to be very unstable in the Win32 version. Do you use RRD? I


get a slightly better behaviour if I switch off the RRD plugin, but


that might be a special case.








The support for the Win32 version is very very limited, there were


lots of complains about that in the backtraffic. As a paying


contributor I feel very disappointed about that. Luca (the brain


behind ntop) was very busy getting ntop stable with Win32, but this is


months ago, I gave him access to my box to use it as an additional


test environment, but he doesn't use it anymore.








Sometimes we see a new version, sometimes the situation gets better,


sometimes worse. So we all hope that Luca (or someone else) will find


some time to get it fixed...
















Thomas














Von:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag vonAlan


Lee


Gesendet:Sonntag, 23. November 2003 14:00


An:[EMAIL PROTECTED]


Betreff:[Ntop] Win32








Hello








We have installed NTOP for Windows onto a Windows 2000 server box,


with two network cards. Im using the registered version, which I had


paid for so there shouldn't be a 1000 packet limit as I understand.








NTOP starts working fine to begin with, but after say around 10ish


minutes - it stops collecting data and resets all current counters, as


in it reports 'No Data to Display' in the IP Traffic area and other


area's show no traffic at all. No IP addresses listed or anything,


when it did only just a few minutes before showing ip addresses,


bandwidth usage etc. Im using the latest version, which is 2.2.96








What more should I say about the situation?








Thank you










- -------


Luca Deri <[EMAIL PROTECTED]>

http://luca.ntop.org

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