Assuming nothing is wrong with the bridge they installed there is nothing special about FIOS that requires any massaging. Set a capture running with a window large enough to capture two minutes of traffic. Set up a process to ping an external address. When the VPN drops, wait for it to come back up then take a look at the trace. If it takes longer than two minutes for the link to re-establish increase your window. The continual ping is a heartbeat. My bet is you'll see the ping die at the same time the VPN dies. At that point, assuming you've vetted your equipment, it would be time to call Verizon. If, however, the ping continues the mystery deepens.
On Jul 24, 2013, at 17:59, "J- P" <[email protected]> wrote: > > So we moved into our new office, and made the jump from our 3.0 EOC pipe to > a 75 / 35 FIOS connection, > > I have tested the speeds and its consistent, however, our L2TP VPN tunnels to > our field offices drop constantly, > i'm LUCKY if the tunnels stay up for 30 minutes, is there something special > about FIOS that requires adjustments? > > We've never had the privilege of being in FIOS serviceable area, so I really > don't know where to start, > > any pointers would be great > > TIA > > > JP >
