NB: the ping should be visible in the trace as evidence. And all this science I don't understand It's just my job five days a week
Elton John "Rocket Man" On Jul 24, 2013, at 18:18, "Daniel Chenault" <[email protected]> wrote: > Assuming nothing is wrong with the bridge they installed there is nothing > special about FIOS that requires any massaging. > Set a capture running with a window large enough to capture two minutes of > traffic. Set up a process to ping an external address. When the VPN drops, > wait for it to come back up then take a look at the trace. If it takes longer > than two minutes for the link to re-establish increase your window. > The continual ping is a heartbeat. My bet is you'll see the ping die at the > same time the VPN dies. At that point, assuming you've vetted your equipment, > it would be time to call Verizon. > If, however, the ping continues the mystery deepens. > > > > On Jul 24, 2013, at 17:59, "J- P" <[email protected]> wrote: > >> >> So we moved into our new office, and made the jump from our 3.0 EOC pipe to >> a 75 / 35 FIOS connection, >> >> I have tested the speeds and its consistent, however, our L2TP VPN tunnels >> to our field offices drop constantly, >> i'm LUCKY if the tunnels stay up for 30 minutes, is there something special >> about FIOS that requires adjustments? >> >> We've never had the privilege of being in FIOS serviceable area, so I really >> don't know where to start, >> >> any pointers would be great >> >> TIA >> >> >> JP

