NB: the ping should be visible in the trace as evidence.

And all this science I don't understand
It's just my job five days a week

Elton John "Rocket Man"

On Jul 24, 2013, at 18:18, "Daniel Chenault" <[email protected]> wrote:

> Assuming nothing is wrong with the bridge they installed there is nothing 
> special about FIOS that requires any massaging.
> Set a capture running with a window large enough to capture two minutes of 
> traffic. Set up a process to ping an external address. When the VPN drops, 
> wait for it to come back up then take a look at the trace. If it takes longer 
> than two minutes for the link to re-establish increase your window.
> The continual ping is a heartbeat. My bet is you'll see the ping die at the 
> same time the VPN dies. At that point, assuming you've vetted your equipment, 
> it would be time to call Verizon.
> If, however, the ping continues the mystery deepens.
> 
> 
> 
> On Jul 24, 2013, at 17:59, "J- P" <[email protected]> wrote:
> 
>> 
>> So we moved into our new office, and made the jump from our 3.0  EOC pipe to 
>> a 75 / 35 FIOS connection,
>> 
>> I have tested the speeds and its consistent, however, our L2TP VPN tunnels 
>> to our field offices drop constantly,
>> i'm LUCKY  if the tunnels stay up for 30 minutes, is there something special 
>> about FIOS that requires adjustments?
>> 
>> We've never had the privilege of being in FIOS serviceable area, so I really 
>> don't know where to start,
>> 
>> any pointers would be great
>> 
>> TIA 
>>  
>>  
>> JP

Reply via email to