On Wed, Sep 11, 2013 at 10:53 PM, Richard Stovall <[email protected]> wrote:
> There was a discussion here a few weeks ago that centered on image-based
> backups for entire VMs vs data-based backups of applications only.  My
> recollection is that most of us smaller guys prefer (or at least lean
> toward) the image-based variety, and the bigger, more mature orgs prefer
> data backups.

  As I understand it, image backups are actually not a problem at all.
 It's restores that cause issues.

  A program may use things like serial numbers, Update Sequence
Numbers, etc., to track activity internally.  Say your SQL database is
at USN 1002, and you take a snapshot of the SQL host.  Then you update
a record to have a new phone number, and that change gets assigned USN
1003.  Then something bad happens, so you restore, and now we're back
at USN 1002.  Someone else submits a delete of a different record, and
now *that* gets USN 1003 again.  Meanwhile, some other part of the
system/network that wasn't restored thinks USN 1003 was an update.
Weird behavior ensues.

> Long story short, having the ability to (almost) immediately spin up a brand
> new, sandboxed copy of the CRM server allowed me to experiment and figure
> out how to resolve the problem without touching the one the devs actually
> use.

  In a sandbox scenario, the restore issue described above is not an
issue.  What you describe here is a tried and true technique.  Just
make sure your sandbox is good.  :)

-- Ben


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