This is deemed a security update.
thus it will always be a free call.

On 4/18/2014 2:13 PM, Hank Arnold wrote:
I think that what folks (including me) are afraid of is the support person
deciding that the call isn't free....



-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Melvin Backus
Sent: Thursday, April 17, 2014 6:59 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

If this is a broken update Microsoft normally wouldn't charge for an
incident.  Probably worth the attempt at least to confirm.

--
There are 10 kinds of people in the world...
          those who understand binary and those who don't.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Jay Dale
Sent: Wednesday, April 16, 2014 3:54 PM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

I don't have the ability (or the funds) to open a support case.

Just another note - the System Tools folder is already there, but it's
called Windows System and it's shared out as System Tools...FYI...

Jay Dale
  Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Susan Bradley
Sent: Wednesday, April 16, 2014 1:29 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Do you have the ability to open a support case? If not, holler and I'll set
one up for you.

And by the way:

Microsoft gives business users more time to install Windows 8.1 Update |
ZDNet:
http://www.zdnet.com/microsoft-gives-business-users-more-time-to-install-win
dows-8-1-update-7000028513/?s_cid=e589&ttag=e589&ftag=TREc64629f


Windows 8.1 Update: WSUS Availability, Extended Deployment Timing:
http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/windows-8-
1-update-and-wsus-availability-and-adjusted-timeline.aspx



As we've been monitoring the release, we've been actively discussing this
new approach to servicing with enterprise customers and listening to their
feedback regarding managing the deployment timeline. As a result, we've
decided to extend the timeframe for enterprise customers to deploy these new
product updates from 30 to 120 days. In order to receive future updates, all
customers managing updates using WSUS, Windows Intune, or System Center
Configuration Manager have until August 12th to apply the new updates. For
those that decide to defer installation, separate security updates will be
published during the 120-day window.

For our consumer customers, the Windows 8.1 Update is a required update to
keep Windows 8.1 devices current. It will need to be installed to receive
new updates from Windows Update starting on May 13th. The vast majority of
these customers already have Automatic Update turned on, so they don't need
to be concerned since the update will simply install in the background prior
to May 13th. For customers managing updates on their devices manually who
haven't installed the Windows 8.1 Update prior to May 13th, moving forward
they will only see the option to install the Windows 8.1 Update in Windows
Update. No new updates will be visible to them until they install the
Windows 8.1 Update. For customers on metered networks, they will get the
same experience until they install the Windows 8.1 Update.

On 4/16/2014 11:11 AM, Jay Dale wrote:
Also just to add - one of the possible fixes on that site is to add a
System Tools folder to C:\ProgramData\Microsoft\Windows\Start Menu\Programs
if the folder isn't there.  In my case, it's not there but when I add it it
immediately disappears.
Jay Dale
   Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Jay Dale
Sent: Wednesday, April 16, 2014 9:54 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

Ok, I went through the process on the link you provided:

- downloaded the offline installers.
- ran the Fix Windows Update
- ran the Scan Windows system components sfc /scannow
- removed the KB2919355 package
- cleaned up the WinSxS folder
- restarted
- ran the KB2919355 - successful
- ran the KB2932046 - "We couldn't complete the updates. Undoing changes".
System rebooted, same message came up, then the Start screen.  Upon login, I
checked the updates and it showed the KB2919355 was available to install.
Looking at Update History it says "No updates are installed".

Jay Dale
   Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Susan Bradley
Sent: Tuesday, April 15, 2014 12:58 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Error message please?
http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-ae
b5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum=winse
rver8gen

On 4/15/2014 9:53 AM, Rod Trent wrote:
Might need this hotfix.

http://support.microsoft.com/kb/2939087/en-us

*From:*[email protected]
[mailto:[email protected]] *On Behalf Of *Jay Dale
*Sent:* Tuesday, April 15, 2014 12:42 PM
*To:* ntsysadm
*Subject:* RE: [NTSysADM] Windows 8.1 update required to be installed

I've tried installing it and it constantly fails and rolls back...:(

Jay

---------------------------------------------------------------------
-
--

*From:*[email protected]
<mailto:[email protected]>
<[email protected]
<mailto:[email protected]>> on behalf of Andrew S. Baker
<[email protected] <mailto:[email protected]>>
*Sent:* Friday, April 4, 2014 4:17 PM
*To:* ntsysadm
*Subject:* Re: [NTSysADM] Windows 8.1 update required to be installed

LOL. Yes.


*ASB
**http://XeeMe.com/AndrewBaker* <http://xeeme.com/AndrewBaker>*_
_**Providing Virtual CIO Services (IT Operations & Information
Security) for the SMB market.*

On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected]
<mailto:[email protected]>> wrote:

      So, in effect, Windows 8.1 reaches EOL a month after Windows XP.
J

      *From:*[email protected]
      <mailto:[email protected]>
      [mailto:[email protected]
      <mailto:[email protected]>] *On Behalf Of *Crawford,
      Scott


      *Sent:* Thursday, April 3, 2014 3:41 PM
      *To:* [email protected]
      <mailto:[email protected]>

      *Subject:*RE: [NTSysADM] Windows 8.1 update required to be
installed

      Nice

      *From:*[email protected]
      <mailto:[email protected]>
      [mailto:[email protected]] *On Behalf Of *Andrew S.
Baker
      *Sent:* Thursday, April 3, 2014 12:25 PM
      *To:* ntsysadm
      *Subject:* Re: [NTSysADM] Windows 8.1 update required to be
installed

      Well, that's an interesting way to ensure version compliance.
      They're essentially making Windows 8.1 RTM EOL from a patch
      perspective.


      *ASB
      **http://XeeMe..com/AndrewBaker* <http://xeeme.com/AndrewBaker>

      *_
      _**Providing Virtual CIO Services (IT Operations & Information
      Security) for the SMB market.*

      On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley
      <[email protected] <mailto:[email protected]>> wrote:

          http://support.microsoft.com/default.aspx?scid=kb;en-us;2919355
(which
          is Windows 8.1 update) This update will be out next Tuesday
          and must be installed in order to continue to receive security
          and non security updates in May.

          If you have not already installed
          http://support.microsoft.com/kb/2919442 on your 2012 r2 and
          Windows 8.1 machines, now is the time to do so.

          Windows 8.1 Update: The IT Pro Perspective:

http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-
1-update-the-it-pro-perspective.aspx
          Today we announced the availability of Windows 8.1 Update.
          This is a cumulative update for Windows 8.1 that includes a
          variety of enhancements for enterprises, including improved IE
          11 compatibility for enterprise applications, usability
          improvements, extended mobile device management and improved
          hardware support.
          In this post we will provide detail on some of these
          enhancements and how to deploy the update. For an overview of
          the Windows 8.1 Update enhancements please see the Windows for
          your Business blog announcement.
          One of the important enhancements in Windows 8.1 Update is the
          introduction of Enterprise Mode for Internet Explorer 11,
          announced today on the Exp! loring IE blog and the IE blog.
          This provides better compatibility with older versions of
          Internet Explorer and tools to manage which web apps use it.
          Businesses can benefit from the modern web standards, better
          performance, and increased security of our latest browser,
          while extending existing investments in legacy web apps. And
          by decreasing dependencies on older versions, Internet
          Explorer helps you stay up-to-date.
          About the Windows 8.1 Update
          As announced at the Build 2014 conference, the Windows 8.1
          Update is currently available on MSDN. It will be available on
          Windows Update, the Windows Update Catalog, and WSUS on April
          8th as part of the standard "patch Tuesday" updates. And on
          April 14th, updated Windows 8.1 images will be made available
          to all volume license customers via the Volume License Service
          Center.
          Depending on the update architecture (ARM, x86, x64), the
          update will range in size from about 300MB to about 700MB.
          Windows 8.1 Update has one dependency,
          http://support.microsoft.com/kb/2919442, which needs to be
          installed before the Windows 8.1 Update. We recommend that you
          start the deployment process for this update now, in
          preparation for the April 8th broad availability of the update.
          Windows 8.1 Update is a cumulative update to Windows 8.1,
          containing all the updates we have released for Windows 8.1,
          so if you install this update you do not need any earlier
          updates. It also becomes the new servicing baseline for
          Windows 8.1, so next month's security updates (on May 13th,
          the next "patch Tuesday") will be dependent on Windows 8.1
Update.
          Windows 8.1 Update is categorized as "security update" because
          it includes two new security fixes (as well as all
          previously-issued Windows 8.1 updates). Separate versions of
          these security fixes (KB2922229 and KB2936068) are also
          available for those organizations that aren't yet ready to
          deploy the full Windows 8.1 Update.
          Deploying Windows 8.1 Update!
          Depending on where your organization is in your Windows 8.1
          deployment, there may be a few scenarios to consider. Each of
          these are reviewed below:
          * Computers currently running Windows 8.1
          For computers currently running Windows 8.1 and updating from
          Windows Update directly, the deployment process is simple:
          Install the dependency (KB2919442) if it's not yet installed,
          then install Windows 8.1 Update (KB2919355). For organizations
          using WSUS, Windows Intune, or System Center Configuration
          Manager for patch management, just approve or deploy those
          same updates instead.
          * Existing Windows 8.1 images
          If you have already built your own Windows 8.1 images, you can
          add these same updates into your existing images by mounting
          the WIM files and injecting the updates offline, following the
          instructions available in KB2919355. But if you routinely
          rebuild this image (for example, to pick up each month's
          security updates), we recommend that you instead download an
          already-updated Windows 8.1 ISO from the Volume License
          Service Center, available on April 14th, and use that image
          instead of the original Windows 8.1 image released in October,
          since it will have the needed updates already installed.
          * New Windows 8.1 Images
          If you haven't yet created a custom Windows 8.1 image, you can
          get started (using the Microsoft Deployment Toolkit or System
          Center 2012 R2 Configuration Manager) by downloading the
          already-updated Windows 8.1 ISO from the Volume License
          Service Center, available on April 14th. That becomes the base
          for your custom image. (Since the Windows 8.1 Update is
          cumulative, so you won't need to install or apply any older
          updates when you use the new image from VLSC.)
          * Updating from Windows 8 to Windows 8.1
          If you are currently updating computers from Windows 8 to
          Windows 8.1 by leveraging the automated upgrade process
          ("setup.exe /auto:upgrade") available in volume license
          versions of Windows 8.1 (Pro and Enterprise), you can swap out
          the current Windows 8.1 installation fil! es that you are
          using (which includes the INSTALL.WIM, SETUP.EXE, and all
          other related setup files from the Windows 8.1 media) and
          replace it with the new files from the updated Windows 8.1 ISO
          available from the Volume License Service Center on April
          14th. That saves you the trouble of installing the new updates
          separately.
          * Updating from Windows 7 to Windows 8.1
          Unlike with Windows 8, there is no direct upgrade process to
          move from Windows 7 to Windows 8.1. Instead, create a new
          Windows 8.1 image using the new ISOs available on April 14th,
          and then deploy that with a wipe-and-load deployment process
          using System Center Configuration Manager or the Microsoft
          Deployment Toolkit.
          Updates have also been released for the Windows Assessment and
          Deployment Kit for Windows 8.1, adding support for a new
          "Windows Image boot" process (also called "WIMboot")
          introduced in the Windows 8.1 Update. These updates are not
          required for deploying or using the Windows 8.1 Update, so no
          action needs to be taken in regards to these; they will not
          impact existing deployment tools (such as MDT or Configuration
          Manager).
          It's important to note that because the Windows 8.1 Update is
          not a new Windows release, no additional actions need to be
          taken in regards to infrastructure readiness or product
          activation. Management tools like System Center Configuration
          Manager and Windows Intune will fully support updated Windows
          8.1 computers. Your existing KMS infrastructure can support
          updated Windows 8.1 computers, and existing MAK and
          sideloading keys will continue to work. Speaking of
          sideloading, we'll be making improvements in this as well, as
          mentioned in the Windows for Your Business blog. Look out for
          more details on the Springboard Series blog coming soon.

          --
          Got your CryptoLocker prevention in place?

http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
          Only one more patching days of XP.... are you ready?

--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.








--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.












--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.



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