I don't have the ability (or the funds) to open a support case.  

Just another note - the System Tools folder is already there, but it's called 
Windows System and it's shared out as System Tools...FYI...

Jay Dale
 Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Susan Bradley
Sent: Wednesday, April 16, 2014 1:29 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Do you have the ability to open a support case? If not, holler and I'll set one 
up for you.

And by the way:

Microsoft gives business users more time to install Windows 8.1 Update |
ZDNet:
https://urldefense.proofpoint.com/v1/url?u=http://www.zdnet.com/microsoft-gives-business-users-more-time-to-install-windows-8-1-update-7000028513/?s_cid%3De589%26ttag%3De589%26ftag%3DTREc64629f&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=ff42f8b16e178f1acd35ef8568407b33a909f1a47c26d4d186f7b827ace5958f
 


Windows 8.1 Update: WSUS Availability, Extended Deployment Timing:
https://urldefense.proofpoint.com/v1/url?u=http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/windows-8-1-update-and-wsus-availability-and-adjusted-timeline.aspx&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=37e3f5ada98ffae3ff08b4c7c604c7f44c1e4a982c491d07f833639a3bfcf24b
 



As we've been monitoring the release, we've been actively discussing 
this new approach to servicing with enterprise customers and listening 
to their feedback regarding managing the deployment timeline. As a 
result, we've decided to extend the timeframe for enterprise customers 
to deploy these new product updates from 30 to 120 days. In order to 
receive future updates, all customers managing updates using WSUS, 
Windows Intune, or System Center Configuration Manager have until August 
12th to apply the new updates. For those that decide to defer 
installation, separate security updates will be published during the 
120-day window.

For our consumer customers, the Windows 8.1 Update is a required update 
to keep Windows 8.1 devices current. It will need to be installed to 
receive new updates from Windows Update starting on May 13th. The vast 
majority of these customers already have Automatic Update turned on, so 
they don't need to be concerned since the update will simply install in 
the background prior to May 13th. For customers managing updates on 
their devices manually who haven't installed the Windows 8.1 Update 
prior to May 13th, moving forward they will only see the option to 
install the Windows 8.1 Update in Windows Update. No new updates will be 
visible to them until they install the Windows 8.1 Update. For customers 
on metered networks, they will get the same experience until they 
install the Windows 8.1 Update.

On 4/16/2014 11:11 AM, Jay Dale wrote:
> Also just to add - one of the possible fixes on that site is to add a System 
> Tools folder to C:\ProgramData\Microsoft\Windows\Start Menu\Programs if the 
> folder isn't there.  In my case, it's not there but when I add it it 
> immediately disappears.
>
> Jay Dale
>   Director of Information Technology
> P:713-333-2020
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Jay Dale
> Sent: Wednesday, April 16, 2014 9:54 AM
> To: [email protected]
> Subject: RE: [NTSysADM] Windows 8.1 update required to be installed
>
> Ok, I went through the process on the link you provided:
>
> - downloaded the offline installers.
> - ran the Fix Windows Update
> - ran the Scan Windows system components sfc /scannow
> - removed the KB2919355 package
> - cleaned up the WinSxS folder
> - restarted
> - ran the KB2919355 - successful
> - ran the KB2932046 - "We couldn't complete the updates. Undoing changes".  
> System rebooted, same message came up, then the Start screen.  Upon login, I 
> checked the updates and it showed the KB2919355 was available to install.  
> Looking at Update History it says "No updates are installed".
>
>
> Jay Dale
>   Director of Information Technology
> P:713-333-2020
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Susan Bradley
> Sent: Tuesday, April 15, 2014 12:58 PM
> To: [email protected]
> Subject: Re: [NTSysADM] Windows 8.1 update required to be installed
>
> Error message please?
> https://urldefense.proofpoint.com/v1/url?u=http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-aeb5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum%3Dwinserver8gen&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=68e04777ecb759b31f2abd3acb11016bfe2dac70ac5266c7284598f85cf6a6af
>
> On 4/15/2014 9:53 AM, Rod Trent wrote:
>> Might need this hotfix.
>>
>> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2939087/en-us&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=62988a72916f00608d27fa2a7e2db9833aca26ca8ae41e9161c59f67a9991449
>>
>> *From:*[email protected]
>> [mailto:[email protected]] *On Behalf Of *Jay Dale
>> *Sent:* Tuesday, April 15, 2014 12:42 PM
>> *To:* ntsysadm
>> *Subject:* RE: [NTSysADM] Windows 8.1 update required to be installed
>>
>> I've tried installing it and it constantly fails and rolls back...:(
>>
>> Jay
>>
>> ----------------------------------------------------------------------
>> --
>>
>> *From:*[email protected]
>> <mailto:[email protected]>
>> <[email protected]
>> <mailto:[email protected]>> on behalf of Andrew S. Baker
>> <[email protected] <mailto:[email protected]>>
>> *Sent:* Friday, April 4, 2014 4:17 PM
>> *To:* ntsysadm
>> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be installed
>>
>> LOL. Yes.
>>
>>
>> *ASB
>> **https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=7d8fbafc6923dcea0f786f7e99ab93d3e854aa4502cf7e1962c6e64bf260c540
>>  
>> <https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=ba16dad2007532a7cecd8de93bde6c1262135b60d0234dc432cad1ddb2c27547>*_
>> _**Providing Virtual CIO Services (IT Operations & Information
>> Security) for the SMB market.*
>>
>> On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>      So, in effect, Windows 8.1 reaches EOL a month after Windows XP. J
>>
>>      *From:*[email protected]
>>      <mailto:[email protected]>
>>      [mailto:[email protected]
>>      <mailto:[email protected]>] *On Behalf Of *Crawford,
>>      Scott
>>
>>
>>      *Sent:* Thursday, April 3, 2014 3:41 PM
>>      *To:* [email protected]
>>      <mailto:[email protected]>
>>
>>      *Subject:*RE: [NTSysADM] Windows 8.1 update required to be
>> installed
>>
>>      Nice
>>
>>      *From:*[email protected]
>>      <mailto:[email protected]>
>>      [mailto:[email protected]] *On Behalf Of *Andrew S. Baker
>>      *Sent:* Thursday, April 3, 2014 12:25 PM
>>      *To:* ntsysadm
>>      *Subject:* Re: [NTSysADM] Windows 8.1 update required to be
>> installed
>>
>>      Well, that's an interesting way to ensure version compliance.
>>      They're essentially making Windows 8.1 RTM EOL from a patch
>>      perspective.
>>
>>
>>      *ASB
>>      
>> **https://urldefense.proofpoint.com/v1/url?u=http://xeeme..com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=620ecf8cdc1f1a5e24d972d221493c06d39180b43c576e9d20fad8421161d459
>>  
>> <https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=ba16dad2007532a7cecd8de93bde6c1262135b60d0234dc432cad1ddb2c27547>
>>
>>      *_
>>      _**Providing Virtual CIO Services (IT Operations & Information
>>      Security) for the SMB market.*
>>
>>      On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley
>>      <[email protected] <mailto:[email protected]>> wrote:
>>
>>          
>> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/default.aspx?scid%3Dkb%3Ben-us%3B2919355&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=96425962b7f44fc98f7d5640c07fd4f68c3efc075c40bcffe4e20ce614691430
>>  (which
>>          is Windows 8.1 update) This update will be out next Tuesday
>>          and must be installed in order to continue to receive security
>>          and non security updates in May.
>>
>>          If you have not already installed
>>          
>> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=50ec7fd039c83d7d4b3664531d0f33f4443e60374441bb763fac33b2bf8ff637
>>  on your 2012 r2 and
>>          Windows 8.1 machines, now is the time to do so.
>>
>>          Windows 8.1 Update: The IT Pro Perspective:
>>          
>> https://urldefense.proofpoint.com/v1/url?u=http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=2b76f91c9ecf9475e8420c71299a092d4fa5d60fd25ecbef43464dc0b21e6f1c
>>          Today we announced the availability of Windows 8.1 Update.
>>          This is a cumulative update for Windows 8.1 that includes a
>>          variety of enhancements for enterprises, including improved IE
>>          11 compatibility for enterprise applications, usability
>>          improvements, extended mobile device management and improved
>>          hardware support.
>>          In this post we will provide detail on some of these
>>          enhancements and how to deploy the update. For an overview of
>>          the Windows 8.1 Update enhancements please see the Windows for
>>          your Business blog announcement.
>>          One of the important enhancements in Windows 8.1 Update is the
>>          introduction of Enterprise Mode for Internet Explorer 11,
>>          announced today on the Exp! loring IE blog and the IE blog.
>>          This provides better compatibility with older versions of
>>          Internet Explorer and tools to manage which web apps use it.
>>          Businesses can benefit from the modern web standards, better
>>          performance, and increased security of our latest browser,
>>          while extending existing investments in legacy web apps. And
>>          by decreasing dependencies on older versions, Internet
>>          Explorer helps you stay up-to-date.
>>          About the Windows 8.1 Update
>>          As announced at the Build 2014 conference, the Windows 8.1
>>          Update is currently available on MSDN. It will be available on
>>          Windows Update, the Windows Update Catalog, and WSUS on April
>>          8th as part of the standard "patch Tuesday" updates. And on
>>          April 14th, updated Windows 8.1 images will be made available
>>          to all volume license customers via the Volume License Service
>>          Center.
>>          Depending on the update architecture (ARM, x86, x64), the
>>          update will range in size from about 300MB to about 700MB.
>>          Windows 8.1 Update has one dependency,
>>          
>> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=50ec7fd039c83d7d4b3664531d0f33f4443e60374441bb763fac33b2bf8ff637,
>>  which needs to be
>>          installed before the Windows 8.1 Update. We recommend that you
>>          start the deployment process for this update now, in
>>          preparation for the April 8th broad availability of the update.
>>          Windows 8.1 Update is a cumulative update to Windows 8.1,
>>          containing all the updates we have released for Windows 8.1,
>>          so if you install this update you do not need any earlier
>>          updates. It also becomes the new servicing baseline for
>>          Windows 8.1, so next month's security updates (on May 13th,
>>          the next "patch Tuesday") will be dependent on Windows 8.1 Update.
>>          Windows 8.1 Update is categorized as "security update" because
>>          it includes two new security fixes (as well as all
>>          previously-issued Windows 8.1 updates). Separate versions of
>>          these security fixes (KB2922229 and KB2936068) are also
>>          available for those organizations that aren't yet ready to
>>          deploy the full Windows 8.1 Update.
>>          Deploying Windows 8.1 Update!
>>          Depending on where your organization is in your Windows 8.1
>>          deployment, there may be a few scenarios to consider. Each of
>>          these are reviewed below:
>>          * Computers currently running Windows 8.1
>>          For computers currently running Windows 8.1 and updating from
>>          Windows Update directly, the deployment process is simple:
>>          Install the dependency (KB2919442) if it's not yet installed,
>>          then install Windows 8.1 Update (KB2919355). For organizations
>>          using WSUS, Windows Intune, or System Center Configuration
>>          Manager for patch management, just approve or deploy those
>>          same updates instead.
>>          * Existing Windows 8.1 images
>>          If you have already built your own Windows 8.1 images, you can
>>          add these same updates into your existing images by mounting
>>          the WIM files and injecting the updates offline, following the
>>          instructions available in KB2919355. But if you routinely
>>          rebuild this image (for example, to pick up each month's
>>          security updates), we recommend that you instead download an
>>          already-updated Windows 8.1 ISO from the Volume License
>>          Service Center, available on April 14th, and use that image
>>          instead of the original Windows 8.1 image released in October,
>>          since it will have the needed updates already installed.
>>          * New Windows 8.1 Images
>>          If you haven't yet created a custom Windows 8.1 image, you can
>>          get started (using the Microsoft Deployment Toolkit or System
>>          Center 2012 R2 Configuration Manager) by downloading the
>>          already-updated Windows 8.1 ISO from the Volume License
>>          Service Center, available on April 14th. That becomes the base
>>          for your custom image. (Since the Windows 8.1 Update is
>>          cumulative, so you won't need to install or apply any older
>>          updates when you use the new image from VLSC.)
>>          * Updating from Windows 8 to Windows 8.1
>>          If you are currently updating computers from Windows 8 to
>>          Windows 8.1 by leveraging the automated upgrade process
>>          ("setup.exe /auto:upgrade") available in volume license
>>          versions of Windows 8.1 (Pro and Enterprise), you can swap out
>>          the current Windows 8.1 installation fil! es that you are
>>          using (which includes the INSTALL.WIM, SETUP.EXE, and all
>>          other related setup files from the Windows 8.1 media) and
>>          replace it with the new files from the updated Windows 8.1 ISO
>>          available from the Volume License Service Center on April
>>          14th. That saves you the trouble of installing the new updates
>>          separately.
>>          * Updating from Windows 7 to Windows 8.1
>>          Unlike with Windows 8, there is no direct upgrade process to
>>          move from Windows 7 to Windows 8.1. Instead, create a new
>>          Windows 8.1 image using the new ISOs available on April 14th,
>>          and then deploy that with a wipe-and-load deployment process
>>          using System Center Configuration Manager or the Microsoft
>>          Deployment Toolkit.
>>          Updates have also been released for the Windows Assessment and
>>          Deployment Kit for Windows 8.1, adding support for a new
>>          "Windows Image boot" process (also called "WIMboot")
>>          introduced in the Windows 8.1 Update. These updates are not
>>          required for deploying or using the Windows 8.1 Update, so no
>>          action needs to be taken in regards to these; they will not
>>          impact existing deployment tools (such as MDT or Configuration
>>          Manager).
>>          It's important to note that because the Windows 8.1 Update is
>>          not a new Windows release, no additional actions need to be
>>          taken in regards to infrastructure readiness or product
>>          activation. Management tools like System Center Configuration
>>          Manager and Windows Intune will fully support updated Windows
>>          8.1 computers. Your existing KMS infrastructure can support
>>          updated Windows 8.1 computers, and existing MAK and
>>          sideloading keys will continue to work. Speaking of
>>          sideloading, we'll be making improvements in this as well, as
>>          mentioned in the Windows for Your Business blog. Look out for
>>          more details on the Springboard Series blog coming soon.
>>
>>          --
>>          Got your CryptoLocker prevention in place?
>>          
>> https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=e59a23fa492d52af4b38a12f2aa29508a9a23ca642d5ec4e6cbfe12541260456
>>          Only one more patching days of XP.... are you ready?
>>
> --
> Got your CryptoLocker prevention in place?
> https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=e59a23fa492d52af4b38a12f2aa29508a9a23ca642d5ec4e6cbfe12541260456
> Our last day of XP patching.  Wave it goodbye.
>
>
>
>
>
>
>
>

-- 
Got your CryptoLocker prevention in place?
https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=NGGx8AzeeWTlDvfJt1%2Bz7gVBy96B7pFnXHiFVpZsAe4%3D%0A&s=e59a23fa492d52af4b38a12f2aa29508a9a23ca642d5ec4e6cbfe12541260456
Our last day of XP patching.  Wave it goodbye.







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