BTW what exact error code was he seeing?

Was it 80070002?
On 4/23/2014 1:39 PM, Beauvais, Dave wrote:
A friend and colleague here recently encountered update problems on a number of 
his Windows 8.1 and Windows Server 2012 R2 boxes. After days of fighting with 
it he ultimately determined it was caused by his renaming and moving of the 
following two folders, which is something he's done for many years to organize 
his traditional start menu the way he prefers:

%AllUsersProfile% \Microsoft\Windows\Start Menu\Programs\System Tools
(Displays in 8.1 GUI as "Windows System")

%AllUsersProfile%\Microsoft\Windows\Start Menu\Programs\Administrative Tools

After recreating both folders, the update installed successfully on all 
affected systems. I am surprised that the update installer would handle that 
case so poorly. I tried to convince him to open a case with Microsoft so the 
issue would be researched and documented, but he opted to work it himself.

Dave Beauvais

--
Dave W. Beauvais, Exchange and Windows Systems Administrator
Ohio University Office of Information Technology


-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Rod Trent
Sent: Monday, April 21, 2014 12:55
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

Let me reiterate with emphasis... :)

Running SFC SHOULD be the same thing.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Susan Bradley
Sent: Monday, April 21, 2014 11:58 AM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

No it doesn't.  These folks have sfc /scannow and dism'd until their blue in
the face and it doesn't work.

"It's rare, but is has happened"

The people in those two threads would disagree with you on that.

KB2919355 is still in 'throttle mode' and hasn't been actively pushed.
You can tell this by the fact it's still unchecked.

On 4/21/2014 6:46 AM, Rod Trent wrote:
Running SFC should be about the same thing.

That happened to someone else recently and they didn't have a CD or
any other media, so they had to grab the bits with the product key:

http://windowsitpro.com/windows-81/installing-windows-81-using-only-yo
ur-pro
duct-key

-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Jay Dale
Sent: Monday, April 21, 2014 9:23 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

Well after working with MS on this issue and not getting anywhere, I
found a couple of links - Susan is on them as well:

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_up
date/w
indows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b
659-e9
8784bc786c?page=1

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_in
stall/
kb2919355-windows-81-update-fails-800f0092-and/4d4d23a3-695a-4bd4-b340
-d2ce9 c75919d?page=42&tab=question&status=AllReplies

A lot of the "solutions" did not work for me, but what finally worked
was doing a repair install from the Windows 8 CD.  Making sure to keep
all apps and programs, I was then able to run the update without a
problem.
Jay Dale
   Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Susan Bradley
Sent: Friday, April 18, 2014 4:23 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

This is deemed a security update.
thus it will always be a free call.

On 4/18/2014 2:13 PM, Hank Arnold wrote:
I think that what folks (including me) are afraid of is the support
person deciding that the call isn't free....



-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Melvin Backus
Sent: Thursday, April 17, 2014 6:59 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

If this is a broken update Microsoft normally wouldn't charge for an
incident.  Probably worth the attempt at least to confirm.

--
There are 10 kinds of people in the world...
            those who understand binary and those who don't.

-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Jay Dale
Sent: Wednesday, April 16, 2014 3:54 PM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

I don't have the ability (or the funds) to open a support case.

Just another note - the System Tools folder is already there, but
it's called Windows System and it's shared out as System Tools...FYI...

Jay Dale
    Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Susan Bradley
Sent: Wednesday, April 16, 2014 1:29 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Do you have the ability to open a support case? If not, holler and
I'll set one up for you.

And by the way:

Microsoft gives business users more time to install Windows 8.1
Update
|
ZDNet:
http://www.zdnet.com/microsoft-gives-business-users-more-time-to-inst
a
ll-win
dows-8-1-update-7000028513/?s_cid=e589&ttag=e589&ftag=TREc64629f


Windows 8.1 Update: WSUS Availability, Extended Deployment Timing:
http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/win
d
ows-8- 1-update-and-wsus-availability-and-adjusted-timeline.aspx



As we've been monitoring the release, we've been actively discussing
this new approach to servicing with enterprise customers and
listening to their feedback regarding managing the deployment
timeline. As a result, we've decided to extend the timeframe for
enterprise customers to deploy these new product updates from 30 to
120 days. In order to receive future updates, all customers managing
updates using WSUS, Windows Intune, or System Center Configuration
Manager have until August 12th to apply the new updates. For those
that decide to defer installation, separate security updates will be
published during the
120-day window.
For our consumer customers, the Windows 8.1 Update is a required
update to keep Windows 8.1 devices current. It will need to be
installed to receive new updates from Windows Update starting on May
13th. The vast majority of these customers already have Automatic
Update turned on, so they don't need to be concerned since the update
will simply install in the background prior to May 13th. For
customers managing updates on their devices manually who haven't
installed the Windows 8.1 Update prior to May 13th, moving forward
they will only see the option to install the Windows 8.1 Update in
Windows Update. No new updates will be visible to them until they
install the Windows 8.1 Update. For customers on metered networks,
they will get the same
experience until they install the Windows 8.1 Update.
On 4/16/2014 11:11 AM, Jay Dale wrote:
Also just to add - one of the possible fixes on that site is to add
a
System Tools folder to C:\ProgramData\Microsoft\Windows\Start
Menu\Programs if the folder isn't there.  In my case, it's not there
but when I add it it immediately disappears.
Jay Dale
     Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Jay Dale
Sent: Wednesday, April 16, 2014 9:54 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

Ok, I went through the process on the link you provided:

- downloaded the offline installers.
- ran the Fix Windows Update
- ran the Scan Windows system components sfc /scannow
- removed the KB2919355 package
- cleaned up the WinSxS folder
- restarted
- ran the KB2919355 - successful
- ran the KB2932046 - "We couldn't complete the updates. Undoing
changes".
System rebooted, same message came up, then the Start screen.  Upon
login, I checked the updates and it showed the KB2919355 was
available to
install.
Looking at Update History it says "No updates are installed".
Jay Dale
     Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Susan Bradley
Sent: Tuesday, April 15, 2014 12:58 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Error message please?
http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-
a
e
b5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum=win
s
e
rver8gen

On 4/15/2014 9:53 AM, Rod Trent wrote:
Might need this hotfix.

http://support.microsoft.com/kb/2939087/en-us

*From:*[email protected]
[mailto:[email protected]] *On Behalf Of *Jay Dale
*Sent:* Tuesday, April 15, 2014 12:42 PM
*To:* ntsysadm
*Subject:* RE: [NTSysADM] Windows 8.1 update required to be
installed

I've tried installing it and it constantly fails and rolls
back...:(

Jay

-------------------------------------------------------------------
-
-
-
--

*From:*[email protected]
<mailto:[email protected]>
<[email protected]
<mailto:[email protected]>> on behalf of Andrew S.
Baker <[email protected] <mailto:[email protected]>>
*Sent:* Friday, April 4, 2014 4:17 PM
*To:* ntsysadm
*Subject:* Re: [NTSysADM] Windows 8.1 update required to be
installed

LOL. Yes.


*ASB
**http://XeeMe.com/AndrewBaker* <http://xeeme.com/AndrewBaker>*_
_**Providing Virtual CIO Services (IT Operations & Information
Security) for the SMB market.*

On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected]
<mailto:[email protected]>> wrote:

        So, in effect, Windows 8.1 reaches EOL a month after Windows XP.
J

        *From:*[email protected]
        <mailto:[email protected]>
        [mailto:[email protected]
        <mailto:[email protected]>] *On Behalf Of
*Crawford,
        Scott


        *Sent:* Thursday, April 3, 2014 3:41 PM
        *To:* [email protected]
        <mailto:[email protected]>

        *Subject:*RE: [NTSysADM] Windows 8.1 update required to be
installed

        Nice

        *From:*[email protected]
        <mailto:[email protected]>
        [mailto:[email protected]] *On Behalf Of *Andrew S.
Baker
        *Sent:* Thursday, April 3, 2014 12:25 PM
        *To:* ntsysadm
        *Subject:* Re: [NTSysADM] Windows 8.1 update required to be
installed

        Well, that's an interesting way to ensure version compliance.
        They're essentially making Windows 8.1 RTM EOL from a patch
        perspective.


        *ASB
        **http://XeeMe..com/AndrewBaker*
<http://xeeme.com/AndrewBaker>

        *_
        _**Providing Virtual CIO Services (IT Operations & Information
        Security) for the SMB market.*

        On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley
        <[email protected] <mailto:[email protected]>> wrote:


http://support.microsoft.com/default.aspx?scid=kb;en-us;2919355
(which
            is Windows 8.1 update) This update will be out next Tuesday
            and must be installed in order to continue to receive
security
            and non security updates in May.

            If you have not already installed
            http://support.microsoft.com/kb/2919442 on your 2012 r2 and
            Windows 8.1 machines, now is the time to do so.

            Windows 8.1 Update: The IT Pro Perspective:

http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/win
d
ows-8-
1-update-the-it-pro-perspective.aspx
            Today we announced the availability of Windows 8.1 Update.
            This is a cumulative update for Windows 8.1 that includes a
            variety of enhancements for enterprises, including improved
IE
            11 compatibility for enterprise applications, usability
            improvements, extended mobile device management and improved
            hardware support.
            In this post we will provide detail on some of these
            enhancements and how to deploy the update. For an overview
of
            the Windows 8.1 Update enhancements please see the Windows
for
            your Business blog announcement.
            One of the important enhancements in Windows 8.1 Update is
the
            introduction of Enterprise Mode for Internet Explorer 11,
            announced today on the Exp! loring IE blog and the IE blog.
            This provides better compatibility with older versions of
            Internet Explorer and tools to manage which web apps use it.
            Businesses can benefit from the modern web standards, better
            performance, and increased security of our latest browser,
            while extending existing investments in legacy web apps. And
            by decreasing dependencies on older versions, Internet
            Explorer helps you stay up-to-date.
            About the Windows 8.1 Update
            As announced at the Build 2014 conference, the Windows 8.1
            Update is currently available on MSDN. It will be available
on
            Windows Update, the Windows Update Catalog, and WSUS on
April
            8th as part of the standard "patch Tuesday" updates. And on
            April 14th, updated Windows 8.1 images will be made
available
            to all volume license customers via the Volume License
Service
            Center.
            Depending on the update architecture (ARM, x86, x64), the
            update will range in size from about 300MB to about 700MB.
            Windows 8.1 Update has one dependency,
            http://support.microsoft.com/kb/2919442, which needs to be
            installed before the Windows 8.1 Update. We recommend that
you
            start the deployment process for this update now, in
            preparation for the April 8th broad availability of the
update.
            Windows 8.1 Update is a cumulative update to Windows 8.1,
            containing all the updates we have released for Windows 8.1,
            so if you install this update you do not need any earlier
            updates. It also becomes the new servicing baseline for
            Windows 8.1, so next month's security updates (on May 13th,
            the next "patch Tuesday") will be dependent on Windows
8.1
Update.
            Windows 8.1 Update is categorized as "security update"
because
            it includes two new security fixes (as well as all
            previously-issued Windows 8.1 updates). Separate versions of
            these security fixes (KB2922229 and KB2936068) are also
            available for those organizations that aren't yet ready to
            deploy the full Windows 8.1 Update.
            Deploying Windows 8.1 Update!
            Depending on where your organization is in your Windows 8.1
            deployment, there may be a few scenarios to consider. Each
of
            these are reviewed below:
            * Computers currently running Windows 8.1
            For computers currently running Windows 8.1 and updating
from
            Windows Update directly, the deployment process is simple:
            Install the dependency (KB2919442) if it's not yet
installed,
            then install Windows 8.1 Update (KB2919355). For
organizations
            using WSUS, Windows Intune, or System Center Configuration
            Manager for patch management, just approve or deploy those
            same updates instead.
            * Existing Windows 8.1 images
            If you have already built your own Windows 8.1 images, you
can
            add these same updates into your existing images by mounting
            the WIM files and injecting the updates offline, following
the
            instructions available in KB2919355. But if you routinely
            rebuild this image (for example, to pick up each month's
            security updates), we recommend that you instead download an
            already-updated Windows 8.1 ISO from the Volume License
            Service Center, available on April 14th, and use that image
            instead of the original Windows 8.1 image released in
October,
            since it will have the needed updates already installed.
            * New Windows 8.1 Images
            If you haven't yet created a custom Windows 8.1 image, you
can
            get started (using the Microsoft Deployment Toolkit or
System
            Center 2012 R2 Configuration Manager) by downloading the
            already-updated Windows 8.1 ISO from the Volume License
            Service Center, available on April 14th. That becomes the
base
            for your custom image. (Since the Windows 8.1 Update is
            cumulative, so you won't need to install or apply any older
            updates when you use the new image from VLSC.)
            * Updating from Windows 8 to Windows 8.1
            If you are currently updating computers from Windows 8 to
            Windows 8.1 by leveraging the automated upgrade process
            ("setup.exe /auto:upgrade") available in volume license
            versions of Windows 8.1 (Pro and Enterprise), you can swap
out
            the current Windows 8.1 installation fil! es that you are
            using (which includes the INSTALL.WIM, SETUP.EXE, and all
            other related setup files from the Windows 8.1 media) and
            replace it with the new files from the updated Windows 8.1
ISO
            available from the Volume License Service Center on April
            14th. That saves you the trouble of installing the new
updates
            separately.
            * Updating from Windows 7 to Windows 8.1
            Unlike with Windows 8, there is no direct upgrade process to
            move from Windows 7 to Windows 8.1. Instead, create a new
            Windows 8.1 image using the new ISOs available on April
14th,
            and then deploy that with a wipe-and-load deployment process
            using System Center Configuration Manager or the Microsoft
            Deployment Toolkit.
            Updates have also been released for the Windows Assessment
and
            Deployment Kit for Windows 8.1, adding support for a new
            "Windows Image boot" process (also called "WIMboot")
            introduced in the Windows 8.1 Update. These updates are not
            required for deploying or using the Windows 8.1 Update, so
no
            action needs to be taken in regards to these; they will not
            impact existing deployment tools (such as MDT or
Configuration
            Manager).
            It's important to note that because the Windows 8.1 Update
is
            not a new Windows release, no additional actions need to be
            taken in regards to infrastructure readiness or product
            activation. Management tools like System Center
Configuration
            Manager and Windows Intune will fully support updated
Windows
            8.1 computers. Your existing KMS infrastructure can support
            updated Windows 8.1 computers, and existing MAK and
            sideloading keys will continue to work. Speaking of
            sideloading, we'll be making improvements in this as well,
as
            mentioned in the Windows for Your Business blog. Look out
for
            more details on the Springboard Series blog coming soon.

            --
            Got your CryptoLocker prevention in place?

http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
            Only one more patching days of XP.... are you ready?

--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates
/ Our last day of XP patching.  Wave it goodbye.








--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.











--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.











--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.









--
Got your CryptoLocker prevention in place?
http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/
Our last day of XP patching.  Wave it goodbye.



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