Interesting about that, I ran SFC and it didn't help. It required a full repair installation.
Jay Dale Director of Information Technology P:713-333-2020 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rod Trent Sent: Monday, April 21, 2014 8:46 AM To: [email protected] Subject: RE: [NTSysADM] Windows 8.1 update required to be installed Running SFC should be about the same thing. That happened to someone else recently and they didn't have a CD or any other media, so they had to grab the bits with the product key: http://windowsitpro.com/windows-81/installing-windows-81-using-only-your-pro duct-key -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jay Dale Sent: Monday, April 21, 2014 9:23 AM To: [email protected] Subject: RE: [NTSysADM] Windows 8.1 update required to be installed Well after working with MS on this issue and not getting anywhere, I found a couple of links - Susan is on them as well: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/w indows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b659-e9 8784bc786c?page=1 http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/ kb2919355-windows-81-update-fails-800f0092-and/4d4d23a3-695a-4bd4-b340-d2ce9 c75919d?page=42&tab=question&status=AllReplies A lot of the "solutions" did not work for me, but what finally worked was doing a repair install from the Windows 8 CD. Making sure to keep all apps and programs, I was then able to run the update without a problem. Jay Dale Director of Information Technology P:713-333-2020 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Susan Bradley Sent: Friday, April 18, 2014 4:23 PM To: [email protected] Subject: Re: [NTSysADM] Windows 8.1 update required to be installed This is deemed a security update. thus it will always be a free call. On 4/18/2014 2:13 PM, Hank Arnold wrote: > I think that what folks (including me) are afraid of is the support > person deciding that the call isn't free.... > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] > On Behalf Of Melvin Backus > Sent: Thursday, April 17, 2014 6:59 AM > To: [email protected] > Subject: RE: [NTSysADM] Windows 8.1 update required to be installed > > If this is a broken update Microsoft normally wouldn't charge for an > incident. Probably worth the attempt at least to confirm. > > -- > There are 10 kinds of people in the world... > those who understand binary and those who don't. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] > On Behalf Of Jay Dale > Sent: Wednesday, April 16, 2014 3:54 PM > To: [email protected] > Subject: RE: [NTSysADM] Windows 8.1 update required to be installed > > I don't have the ability (or the funds) to open a support case. > > Just another note - the System Tools folder is already there, but it's > called Windows System and it's shared out as System Tools...FYI... > > Jay Dale > Director of Information Technology > P:713-333-2020 > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] > On Behalf Of Susan Bradley > Sent: Wednesday, April 16, 2014 1:29 PM > To: [email protected] > Subject: Re: [NTSysADM] Windows 8.1 update required to be installed > > Do you have the ability to open a support case? If not, holler and > I'll set one up for you. > > And by the way: > > Microsoft gives business users more time to install Windows 8.1 Update > | > ZDNet: > http://www.zdnet.com/microsoft-gives-business-users-more-time-to-insta > ll-win > dows-8-1-update-7000028513/?s_cid=e589&ttag=e589&ftag=TREc64629f > > > Windows 8.1 Update: WSUS Availability, Extended Deployment Timing: > http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/wind > ows-8- 1-update-and-wsus-availability-and-adjusted-timeline.aspx > > > > As we've been monitoring the release, we've been actively discussing > this new approach to servicing with enterprise customers and listening > to their feedback regarding managing the deployment timeline. As a > result, we've decided to extend the timeframe for enterprise customers > to deploy these new product updates from 30 to 120 days. In order to > receive future updates, all customers managing updates using WSUS, > Windows Intune, or System Center Configuration Manager have until > August 12th to apply the new updates. For those that decide to defer > installation, separate security updates will be published during the 120-day window. > > For our consumer customers, the Windows 8.1 Update is a required > update to keep Windows 8.1 devices current. It will need to be > installed to receive new updates from Windows Update starting on May > 13th. The vast majority of these customers already have Automatic > Update turned on, so they don't need to be concerned since the update > will simply install in the background prior to May 13th. For customers > managing updates on their devices manually who haven't installed the > Windows 8.1 Update prior to May 13th, moving forward they will only > see the option to install the Windows 8.1 Update in Windows Update. No > new updates will be visible to them until they install the Windows 8.1 > Update. For customers on metered networks, they will get the same experience until they install the Windows 8.1 Update. > > On 4/16/2014 11:11 AM, Jay Dale wrote: >> Also just to add - one of the possible fixes on that site is to add a > System Tools folder to C:\ProgramData\Microsoft\Windows\Start > Menu\Programs if the folder isn't there. In my case, it's not there > but when I add it it immediately disappears. >> Jay Dale >> Director of Information Technology >> P:713-333-2020 >> >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Jay Dale >> Sent: Wednesday, April 16, 2014 9:54 AM >> To: [email protected] >> Subject: RE: [NTSysADM] Windows 8.1 update required to be installed >> >> Ok, I went through the process on the link you provided: >> >> - downloaded the offline installers. >> - ran the Fix Windows Update >> - ran the Scan Windows system components sfc /scannow >> - removed the KB2919355 package >> - cleaned up the WinSxS folder >> - restarted >> - ran the KB2919355 - successful >> - ran the KB2932046 - "We couldn't complete the updates. Undoing changes". > System rebooted, same message came up, then the Start screen. Upon > login, I checked the updates and it showed the KB2919355 was available > to install. > Looking at Update History it says "No updates are installed". >> >> Jay Dale >> Director of Information Technology >> P:713-333-2020 >> >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Susan Bradley >> Sent: Tuesday, April 15, 2014 12:58 PM >> To: [email protected] >> Subject: Re: [NTSysADM] Windows 8.1 update required to be installed >> >> Error message please? >> http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-a >> e >> b5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum=wins >> e >> rver8gen >> >> On 4/15/2014 9:53 AM, Rod Trent wrote: >>> Might need this hotfix. >>> >>> http://support.microsoft.com/kb/2939087/en-us >>> >>> *From:*[email protected] >>> [mailto:[email protected]] *On Behalf Of *Jay Dale >>> *Sent:* Tuesday, April 15, 2014 12:42 PM >>> *To:* ntsysadm >>> *Subject:* RE: [NTSysADM] Windows 8.1 update required to be >>> installed >>> >>> I've tried installing it and it constantly fails and rolls back...:( >>> >>> Jay >>> >>> -------------------------------------------------------------------- >>> - >>> - >>> -- >>> >>> *From:*[email protected] >>> <mailto:[email protected]> >>> <[email protected] >>> <mailto:[email protected]>> on behalf of Andrew S. >>> Baker <[email protected] <mailto:[email protected]>> >>> *Sent:* Friday, April 4, 2014 4:17 PM >>> *To:* ntsysadm >>> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be >>> installed >>> >>> LOL. Yes. >>> >>> >>> *ASB >>> **http://XeeMe.com/AndrewBaker* <http://xeeme.com/AndrewBaker>*_ >>> _**Providing Virtual CIO Services (IT Operations & Information >>> Security) for the SMB market.* >>> >>> On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> So, in effect, Windows 8.1 reaches EOL a month after Windows XP. >>> J >>> >>> *From:*[email protected] >>> <mailto:[email protected]> >>> [mailto:[email protected] >>> <mailto:[email protected]>] *On Behalf Of *Crawford, >>> Scott >>> >>> >>> *Sent:* Thursday, April 3, 2014 3:41 PM >>> *To:* [email protected] >>> <mailto:[email protected]> >>> >>> *Subject:*RE: [NTSysADM] Windows 8.1 update required to be >>> installed >>> >>> Nice >>> >>> *From:*[email protected] >>> <mailto:[email protected]> >>> [mailto:[email protected]] *On Behalf Of *Andrew S. > Baker >>> *Sent:* Thursday, April 3, 2014 12:25 PM >>> *To:* ntsysadm >>> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be >>> installed >>> >>> Well, that's an interesting way to ensure version compliance. >>> They're essentially making Windows 8.1 RTM EOL from a patch >>> perspective. >>> >>> >>> *ASB >>> **http://XeeMe..com/AndrewBaker* >>> <http://xeeme.com/AndrewBaker> >>> >>> *_ >>> _**Providing Virtual CIO Services (IT Operations & Information >>> Security) for the SMB market.* >>> >>> On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> >>> http://support.microsoft.com/default.aspx?scid=kb;en-us;2919355 > (which >>> is Windows 8.1 update) This update will be out next Tuesday >>> and must be installed in order to continue to receive security >>> and non security updates in May. >>> >>> If you have not already installed >>> http://support.microsoft.com/kb/2919442 on your 2012 r2 and >>> Windows 8.1 machines, now is the time to do so. >>> >>> Windows 8.1 Update: The IT Pro Perspective: >>> > http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/wind > ows-8- > 1-update-the-it-pro-perspective.aspx >>> Today we announced the availability of Windows 8.1 Update. >>> This is a cumulative update for Windows 8.1 that includes a >>> variety of enhancements for enterprises, including improved IE >>> 11 compatibility for enterprise applications, usability >>> improvements, extended mobile device management and improved >>> hardware support. >>> In this post we will provide detail on some of these >>> enhancements and how to deploy the update. For an overview of >>> the Windows 8.1 Update enhancements please see the Windows for >>> your Business blog announcement. >>> One of the important enhancements in Windows 8.1 Update is the >>> introduction of Enterprise Mode for Internet Explorer 11, >>> announced today on the Exp! loring IE blog and the IE blog. >>> This provides better compatibility with older versions of >>> Internet Explorer and tools to manage which web apps use it. >>> Businesses can benefit from the modern web standards, better >>> performance, and increased security of our latest browser, >>> while extending existing investments in legacy web apps. And >>> by decreasing dependencies on older versions, Internet >>> Explorer helps you stay up-to-date. >>> About the Windows 8.1 Update >>> As announced at the Build 2014 conference, the Windows 8.1 >>> Update is currently available on MSDN. It will be available on >>> Windows Update, the Windows Update Catalog, and WSUS on April >>> 8th as part of the standard "patch Tuesday" updates. And on >>> April 14th, updated Windows 8.1 images will be made available >>> to all volume license customers via the Volume License Service >>> Center. >>> Depending on the update architecture (ARM, x86, x64), the >>> update will range in size from about 300MB to about 700MB. >>> Windows 8.1 Update has one dependency, >>> http://support.microsoft.com/kb/2919442, which needs to be >>> installed before the Windows 8.1 Update. We recommend that you >>> start the deployment process for this update now, in >>> preparation for the April 8th broad availability of the update. >>> Windows 8.1 Update is a cumulative update to Windows 8.1, >>> containing all the updates we have released for Windows 8.1, >>> so if you install this update you do not need any earlier >>> updates. It also becomes the new servicing baseline for >>> Windows 8.1, so next month's security updates (on May 13th, >>> the next "patch Tuesday") will be dependent on Windows 8.1 > Update. >>> Windows 8.1 Update is categorized as "security update" because >>> it includes two new security fixes (as well as all >>> previously-issued Windows 8.1 updates). Separate versions of >>> these security fixes (KB2922229 and KB2936068) are also >>> available for those organizations that aren't yet ready to >>> deploy the full Windows 8.1 Update. >>> Deploying Windows 8.1 Update! >>> Depending on where your organization is in your Windows 8.1 >>> deployment, there may be a few scenarios to consider. Each of >>> these are reviewed below: >>> * Computers currently running Windows 8.1 >>> For computers currently running Windows 8.1 and updating from >>> Windows Update directly, the deployment process is simple: >>> Install the dependency (KB2919442) if it's not yet installed, >>> then install Windows 8.1 Update (KB2919355). For organizations >>> using WSUS, Windows Intune, or System Center Configuration >>> Manager for patch management, just approve or deploy those >>> same updates instead. >>> * Existing Windows 8.1 images >>> If you have already built your own Windows 8.1 images, you can >>> add these same updates into your existing images by mounting >>> the WIM files and injecting the updates offline, following the >>> instructions available in KB2919355. But if you routinely >>> rebuild this image (for example, to pick up each month's >>> security updates), we recommend that you instead download an >>> already-updated Windows 8.1 ISO from the Volume License >>> Service Center, available on April 14th, and use that image >>> instead of the original Windows 8.1 image released in October, >>> since it will have the needed updates already installed. >>> * New Windows 8.1 Images >>> If you haven't yet created a custom Windows 8.1 image, you can >>> get started (using the Microsoft Deployment Toolkit or System >>> Center 2012 R2 Configuration Manager) by downloading the >>> already-updated Windows 8.1 ISO from the Volume License >>> Service Center, available on April 14th. That becomes the base >>> for your custom image. (Since the Windows 8.1 Update is >>> cumulative, so you won't need to install or apply any older >>> updates when you use the new image from VLSC.) >>> * Updating from Windows 8 to Windows 8.1 >>> If you are currently updating computers from Windows 8 to >>> Windows 8.1 by leveraging the automated upgrade process >>> ("setup.exe /auto:upgrade") available in volume license >>> versions of Windows 8.1 (Pro and Enterprise), you can swap out >>> the current Windows 8.1 installation fil! es that you are >>> using (which includes the INSTALL.WIM, SETUP.EXE, and all >>> other related setup files from the Windows 8.1 media) and >>> replace it with the new files from the updated Windows 8.1 ISO >>> available from the Volume License Service Center on April >>> 14th. That saves you the trouble of installing the new updates >>> separately. >>> * Updating from Windows 7 to Windows 8.1 >>> Unlike with Windows 8, there is no direct upgrade process to >>> move from Windows 7 to Windows 8.1. Instead, create a new >>> Windows 8.1 image using the new ISOs available on April 14th, >>> and then deploy that with a wipe-and-load deployment process >>> using System Center Configuration Manager or the Microsoft >>> Deployment Toolkit. >>> Updates have also been released for the Windows Assessment and >>> Deployment Kit for Windows 8.1, adding support for a new >>> "Windows Image boot" process (also called "WIMboot") >>> introduced in the Windows 8.1 Update. These updates are not >>> required for deploying or using the Windows 8.1 Update, so no >>> action needs to be taken in regards to these; they will not >>> impact existing deployment tools (such as MDT or Configuration >>> Manager). >>> It's important to note that because the Windows 8.1 Update is >>> not a new Windows release, no additional actions need to be >>> taken in regards to infrastructure readiness or product >>> activation. Management tools like System Center Configuration >>> Manager and Windows Intune will fully support updated Windows >>> 8.1 computers. Your existing KMS infrastructure can support >>> updated Windows 8.1 computers, and existing MAK and >>> sideloading keys will continue to work. Speaking of >>> sideloading, we'll be making improvements in this as well, as >>> mentioned in the Windows for Your Business blog. Look out for >>> more details on the Springboard Series blog coming soon. >>> >>> -- >>> Got your CryptoLocker prevention in place? >>> > http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ >>> Only one more patching days of XP.... are you ready? >>> >> -- >> Got your CryptoLocker prevention in place? >> http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ >> Our last day of XP patching. Wave it goodbye. >> >> >> >> >> >> >> >> > -- > Got your CryptoLocker prevention in place? > http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ > Our last day of XP patching. Wave it goodbye. > > > > > > > > > > > -- Got your CryptoLocker prevention in place? http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ Our last day of XP patching. Wave it goodbye.
