Will definitely apply these and will report back. From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Wolf Sent: Friday, September 12, 2014 10:31 AM To: [email protected] Subject: [NTSysADM] RE: weird access denied issue
Just a stupid idea: Try these hotfixes and report your results. KB2982706 KB2918893 Daniel Wolf From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Aakash Shah Sent: Friday, September 12, 2014 12:14 PM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] RE: weird access denied issue Do you have Offline Files enabled by any chance? If you do, try to disable that to see if it helps. Other general stuff you may have already done just in case: try to install any CUs for Excel and Windows and update NIC drivers. -Aakash Shah From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, September 12, 2014 6:29 AM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] weird access denied issue I have a client, Windows Server 2008 R2 with Windows 7 workstations. One user seems to be getting access denied errors when opening certain LOB programs that access a DB on the file server. She acknowledges the access denied error and opens the program again with no issues. She got an "excel cannot access "document name". The document may be read-only or encrypted" when she is creator with full access to that document. No encryption is set. She will get similar issues with different programs and I cannot find any solutions. I was thinking a bad network connectivity issue but running pings from the server to the workstation is results in 0% of lost packets. Other users have complained about this issue but only 1 or 2 times in the past 6 months where this user gets these errors almost 2-3 times per week. I'm desperate for suggestions. I can wipe the PC but I'm not sure that will resolve the issue. I can create a new user in AD but doubt that will resolve anything either. TIA, Jimmy
