I sincerely believe background education on complex server installations is necessary, and that “fumbling around” is dangerous.
Furthermore, I believe that coming to a free mailing list without doing so, or indicating what basic level of research you’ve done to familiarize yourself with the situation is poor form. This idea is not new: See http://kb.ultratech-llc.com/?File=~moreinfo.TXT and notice the date. This is not a new premise to those involved in this discussion. Thus, refusing to do, or supply info regarding, doing your own homework, and replying with : “I'm sorry Steven but vague "learn some basic" without a single pointer of any kind isn't 'helping, it's adding to the frustration” does not indicate that person is interested in helping themselves. The subsequent reply was an attempt to make the point that this is not the first time a similar event has happened. It’s not the first time the OP has had pointed out that blindly pushing buttons can do more harm than good. It’s not the first time little or no context was given. Thus the reality check that was apparently ignored when it was delivered in private last time. Out of respect for the forum charter, I’ll take this offline for any further discussion. -sc From: [email protected] [mailto:[email protected]] On Behalf Of Micheal Espinola Jr Sent: Monday, October 13, 2014 5:26 PM To: ntsysadm Subject: Re: [NTSysADM] Lync Group Chat I'm going to be straightforward: You might not "design" them to be smug, but lots of your replies are smug. This seems to have become worse over the 10+ years I've known you online, and is part of the reason why I quit your private email list. You usually keep your smugness there, but it does overflow into the other lists occasionally. If management doesn't support you being a pleasant person, that doesn't obviate the fact that you would be best served in being pleasant regardless, even if that means practicing on your own, assuming keeping cordial communications with people is important to you. It took me the first 4 words in your email to realize you were about to be a jerk to someone. -- Espi On Mon, Oct 13, 2014 at 2:01 PM, Steven M. Caesare <[email protected]> wrote: I'm going to be straightforward: You have a bit of a history of wanting mailing lists (more than one prior to this one) to simply provide the specific solution to a rather ill-defined problem involving enterprise environments. Those environments often have widely varying configurations and/or levels of complexity depending on their specific implementation. You can refer back to the archives on the *other* (list which we don't discuss here) regarding your Exchange Server dilemma of some time back as a reminder. In addition, there's some indication of your not understanding some basic premises of some products (see: "Device Drivers are not the HAL" on this list), along with a reticence in accepting correction on matters where you appear to have an incorrect understanding (see: "perpetual motion" on the *other* list). So, given the possible career-limiting implications of dealing with enterprise environments that you know nothing about, my suggestion was not designed to be a smug suggestion. It was a reality check that you need some basic understanding of the product architecture. But given the apparent lack of knowledge about what capabilities are included with what products, it appears that you don't. By your own admission below, you are "fumbling around". If your management doesn't support your gaining that education, that doesn't obviate the fact that you would be best served in getting educated regardless, even if that means spending your own time reading the online docs MS (or affiliates) provide, assuming keeping the job is important to you. This took me 4 seconds to google: http://www.microsoft.com/en-us/download/details.aspx?id=35405 If you feel you already done that, then it would be helpful to state at the outset what you have already covered, what your grasp of the issue is, what germane environmental configuration you are aware of, etc.. as failing to do so and expecting the folks her to "divine it" is a poor support request. Hence my suggestion below. If you are going to be put in the position of dealing with this environment administratively, you would be well served to get a much larger breadth of understanding. -sc -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Chenault Sent: Monday, October 13, 2014 2:33 PM To: [email protected] Subject: RE: [NTSysADM] Lync Group Chat That might be nice. To analogize: I'm a mechanic. I'm very skilled on a certain class of cars and can usually extend that information to other cars. But I've been asked to work on a boat. There are some similarities but so much is different. And everything I find regarding working on boats assumes the reader is starting from the position of being a sailor. I'm okay with learning some sailing basics but the best I get when asking for help is "learn some sailing basics." Meanwhile my boss does not understand why I'm having such a hard time; cars and boats both use the same kind of engine. What's the delay? It's not that I don't appreciate the help. But so far I'm just getting a finger pointed into a completely dark room and told to take a look in there. Somewhere. Maybe on the shelf on the right. Or is it the left? Or does this room even have a shelf? I'm running across some postings leading me to believe that it's not just a separate client but a separate app. Or maybe it isn't. I'm in the control panel (after fumbling around found it is not installed on edge servers) and see not. One. Single. Mention. of chatrooms persistent or otherwise. I'm sorry Steven but vague "learn some basic" without a single pointer of any kind isn't 'helping, it's adding to the frustration. ---------------------------------------- > Subject: RE: [NTSysADM] Lync Group Chat > Date: Mon, 13 Oct 2014 13:39:54 -0400 > From: [email protected] > To: [email protected] > > Perhaps getting up to speed on Lync administration basics might be a good > idea if you are going to be poking around on the server? > > -sc > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Daniel Chenault > Sent: Monday, October 13, 2014 12:43 PM > To: [email protected] > Subject: RE: [NTSysADM] Lync Group Chat > > Downloaded and installed on my machine. Logged-in and connected successfully. > Try to create a chat room and get "Your connection to the chat room server > was lost." Googling THAT gets me more webpages with instructions that aren't > making sense because I have not one clue about Lync; they may as well be in > Greek. > > ________________________________ >> Date: Mon, 13 Oct 2014 11:30:45 -0500 >> Subject: Re: [NTSysADM] Lync Group Chat >> From: [email protected] >> To: [email protected] >> >> Group chat in Lync 2010 is a separate DL, and requires a separate client. >> >> http://www.microsoft.com/en-us/download/details.aspx?id=2651 >> http://www.microsoft.com/en-us/download/details.aspx?id=12480 >> >> >> - WJR >> 🙈🙉🙊 >> >> >> >> On Mon, Oct 13, 2014 at 11:19 AM, Daniel Chenault >> <[email protected]<mailto:[email protected]>> wrote: >> Apologies for off-topic but I'm guessing there may be one or two Lync >> folks here. We're on Lync 2010. I've never touched Lync before and >> the person who set this up is long gone. As the Exchange guy it falls >> in my backyard. >> >> I've been looking for how to enable/setup persistent chat rooms in >> Lync. So far every webpage I hit is either "ZOMG it's great! It's >> wonderful! It does this... <blah blah" which helps not one bit or "in >> the client click Group Chat..." (there is no button in my Lync button >> for such) or "here's a screen shot. Do blah blah..." and the shot >> looks nothing like what I'm seeing. When I log on one of our Lync >> servers I don't see any UI; there's Deployment, Logging and the PS >> shell and that's it. The best info I've been able to find is that >> users have to be given the right to create such a room. >> >> *sigh* >> >> >> >
