I solve 95% of my problems just by framing the question to the list and making sure all the I's are dotted and tees are crossed.
On Monday, October 13, 2014, Michael B. Smith <[email protected]> wrote: > MOST of the time, when I am so frustrated that I'm ready to post to the > list, I start to compose the email including all of the resources I've > examined, and I find the answer. > > Not always -- but most of the time. > > But I seriously enjoy reading the list. I learn a lot. And some of it has > future applicability. > > -----Original Message----- > From: [email protected] <javascript:;> [mailto: > [email protected] <javascript:;>] On Behalf Of Ken Schaefer > Sent: Monday, October 13, 2014 10:03 PM > To: [email protected] <javascript:;> > Subject: RE: [NTSysADM] Lync Group Chat > > Mark, > > I can't speak for everyone on the list, but I gather than most people have > no issue if you post: > - I have 'x' issue. When 'a' or 'b' happens, then I get error 0x800000F. > It doesn't happen in situation 'c' or 'd' > - This issue was first noticed on xx/yy/zz > - I have read 'x', 'y' and 'z', and tried the solution in 'z' and it made > no difference > - I have checked Event logs, app logs and these other logs and this is > what I've found: <list of stuff> > > Vs. if you post: > > "my foo isn't bar" > > As ASB's page notes, the later will simply elicit a lot of questions re: > have you tried 'x'?, what's your environment? What changed recently? Etc. > etc. > > It also appears that the poster isn't willing to take their own time to > even compile an email of sufficient detail that allows the group to help, > let alone done any actual work/research/testing. > > Now, if it happens once or twice, then no big deal. We all have areas or > times we get thrown in the deep end during an emergency. If there's a > continued pattern of this behaviour though, then I think the requester is > starting to "have a lend" ("take the piss", or whatever the phrase is in > your local vernacular). > > Cheers > Ken > > -----Original Message----- > From: [email protected] <javascript:;> [mailto: > [email protected] <javascript:;>] On Behalf Of Mark Liechty > Sent: Tuesday, 14 October 2014 12:40 PM > To: [email protected] <javascript:;> > Subject: [NTSysADM] Lync Group Chat > > On Oct 13, 2014, at 6:22 PM, Ken Schaefer <[email protected] <javascript:;>> > wrote: > > > > Like Steven, I get the impression that you feel "your time is more > valuable than ours". That might not be the case, but it's the way it comes > across in your posts. > > ######### > > At the risk of getting slaughtered (seems to be the mood today) let me say > that when I ask a question it is generally as part of my search for a > solution and only one thing I am doing to resolve whatever problem I am > facing. > > Sometimes I figure the problem out on my own. > > Sometimes I get the answer from Google > > Sometimes I get the answer from a newsgroup > > Sometimes I find the answer from Youtube (normally when other things fail > and I surf tech videos) > > Sometimes, but rarely, the answer makes sense reading the vendor docs. > > My time is never worth more than those offering to help me. I figure if I > am searching and someone else knows the answer off the top of their beds > and FEELS like helping then great. If not then that is OK. > > Since I started doing newsgroup stuff over 25 years ago I cannot recall a > single time where I figured I could send in a question and then head to the > gold course knowing you guys would do my job for me. > > That said I am chasing a silly RDS problem at the moment and have been > intimidated enough today with the list attitude to keep to google and not > bother asking for help. > > Thanks to all for your continued service to the community. > > Mark > > > > > >
