MOST of the time, when I am so frustrated that I'm ready to post to the list, I start to compose the email including all of the resources I've examined, and I find the answer.
Not always -- but most of the time. But I seriously enjoy reading the list. I learn a lot. And some of it has future applicability. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ken Schaefer Sent: Monday, October 13, 2014 10:03 PM To: [email protected] Subject: RE: [NTSysADM] Lync Group Chat Mark, I can't speak for everyone on the list, but I gather than most people have no issue if you post: - I have 'x' issue. When 'a' or 'b' happens, then I get error 0x800000F. It doesn't happen in situation 'c' or 'd' - This issue was first noticed on xx/yy/zz - I have read 'x', 'y' and 'z', and tried the solution in 'z' and it made no difference - I have checked Event logs, app logs and these other logs and this is what I've found: <list of stuff> Vs. if you post: "my foo isn't bar" As ASB's page notes, the later will simply elicit a lot of questions re: have you tried 'x'?, what's your environment? What changed recently? Etc. etc. It also appears that the poster isn't willing to take their own time to even compile an email of sufficient detail that allows the group to help, let alone done any actual work/research/testing. Now, if it happens once or twice, then no big deal. We all have areas or times we get thrown in the deep end during an emergency. If there's a continued pattern of this behaviour though, then I think the requester is starting to "have a lend" ("take the piss", or whatever the phrase is in your local vernacular). Cheers Ken -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mark Liechty Sent: Tuesday, 14 October 2014 12:40 PM To: [email protected] Subject: [NTSysADM] Lync Group Chat On Oct 13, 2014, at 6:22 PM, Ken Schaefer <[email protected]> wrote: > > Like Steven, I get the impression that you feel "your time is more valuable > than ours". That might not be the case, but it's the way it comes across in > your posts. > ######### At the risk of getting slaughtered (seems to be the mood today) let me say that when I ask a question it is generally as part of my search for a solution and only one thing I am doing to resolve whatever problem I am facing. Sometimes I figure the problem out on my own. Sometimes I get the answer from Google Sometimes I get the answer from a newsgroup Sometimes I find the answer from Youtube (normally when other things fail and I surf tech videos) Sometimes, but rarely, the answer makes sense reading the vendor docs. My time is never worth more than those offering to help me. I figure if I am searching and someone else knows the answer off the top of their beds and FEELS like helping then great. If not then that is OK. Since I started doing newsgroup stuff over 25 years ago I cannot recall a single time where I figured I could send in a question and then head to the gold course knowing you guys would do my job for me. That said I am chasing a silly RDS problem at the moment and have been intimidated enough today with the list attitude to keep to google and not bother asking for help. Thanks to all for your continued service to the community. Mark
