With what little I know of Lync I asked the question as best I could.
> On Oct 13, 2014, at 19:30, "Jeff Steward" <[email protected]> wrote:
>
> The very act of explaining a problem forces you to change your frame of
> reference and goal to one of explaining rather than solving. That along with
> organizing the facts will often do it for me as well.
>
> - Jeff
>
>> On Oct 13, 2014 10:22 PM, "Michael B. Smith" <[email protected]> wrote:
>> MOST of the time, when I am so frustrated that I'm ready to post to the
>> list, I start to compose the email including all of the resources I've
>> examined, and I find the answer.
>>
>> Not always -- but most of the time.
>>
>> But I seriously enjoy reading the list. I learn a lot. And some of it has
>> future applicability.
>>
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]]
>> On Behalf Of Ken Schaefer
>> Sent: Monday, October 13, 2014 10:03 PM
>> To: [email protected]
>> Subject: RE: [NTSysADM] Lync Group Chat
>>
>> Mark,
>>
>> I can't speak for everyone on the list, but I gather than most people have
>> no issue if you post:
>> - I have 'x' issue. When 'a' or 'b' happens, then I get error 0x800000F. It
>> doesn't happen in situation 'c' or 'd'
>> - This issue was first noticed on xx/yy/zz
>> - I have read 'x', 'y' and 'z', and tried the solution in 'z' and it made no
>> difference
>> - I have checked Event logs, app logs and these other logs and this is what
>> I've found: <list of stuff>
>>
>> Vs. if you post:
>>
>> "my foo isn't bar"
>>
>> As ASB's page notes, the later will simply elicit a lot of questions re:
>> have you tried 'x'?, what's your environment? What changed recently? Etc.
>> etc.
>>
>> It also appears that the poster isn't willing to take their own time to even
>> compile an email of sufficient detail that allows the group to help, let
>> alone done any actual work/research/testing.
>>
>> Now, if it happens once or twice, then no big deal. We all have areas or
>> times we get thrown in the deep end during an emergency. If there's a
>> continued pattern of this behaviour though, then I think the requester is
>> starting to "have a lend" ("take the piss", or whatever the phrase is in
>> your local vernacular).
>>
>> Cheers
>> Ken
>>
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]]
>> On Behalf Of Mark Liechty
>> Sent: Tuesday, 14 October 2014 12:40 PM
>> To: [email protected]
>> Subject: [NTSysADM] Lync Group Chat
>>
>> On Oct 13, 2014, at 6:22 PM, Ken Schaefer <[email protected]> wrote:
>> >
>> > Like Steven, I get the impression that you feel "your time is more
>> > valuable than ours". That might not be the case, but it's the way it comes
>> > across in your posts.
>> > #########
>>
>> At the risk of getting slaughtered (seems to be the mood today) let me say
>> that when I ask a question it is generally as part of my search for a
>> solution and only one thing I am doing to resolve whatever problem I am
>> facing.
>>
>> Sometimes I figure the problem out on my own.
>>
>> Sometimes I get the answer from Google
>>
>> Sometimes I get the answer from a newsgroup
>>
>> Sometimes I find the answer from Youtube (normally when other things fail
>> and I surf tech videos)
>>
>> Sometimes, but rarely, the answer makes sense reading the vendor docs.
>>
>> My time is never worth more than those offering to help me. I figure if I
>> am searching and someone else knows the answer off the top of their beds and
>> FEELS like helping then great. If not then that is OK.
>>
>> Since I started doing newsgroup stuff over 25 years ago I cannot recall a
>> single time where I figured I could send in a question and then head to the
>> gold course knowing you guys would do my job for me.
>>
>> That said I am chasing a silly RDS problem at the moment and have been
>> intimidated enough today with the list attitude to keep to google and not
>> bother asking for help.
>>
>> Thanks to all for your continued service to the community.
>>
>> Mark
