Ok, I'll do a Layer 1/2 test before troubleshooting anything else.
I know there will be work so I'll eat the hour of testing. Thanks for pointing me in that direction. Jimmy From: [email protected] [mailto:[email protected]] On Behalf Of Gavin Wilby Sent: Friday, January 16, 2015 8:52 AM To: '[email protected]' Subject: RE: [NTSysADM] troubleshooting possible network connectivity issues Yeh - I kinda read that and then gave up... If the client wont pay then you have no hope of helping them. Gavin Wilby IT Support Engineer From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of J- P Sent: 16 January 2015 16:46 To: NT Subject: RE: [NTSysADM] troubleshooting possible network connectivity issues My previous reply assumes that he has a cable certifier , that's part of the toolkit (stripper, crimper, puncher, certifier) But I guess its moot now, since they aren't willing to pay. _____ From: [email protected]<mailto:[email protected]> To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] troubleshooting possible network connectivity issues Date: Fri, 16 Jan 2015 16:21:24 +0000 Hiring a Krone tester for a couple of days might be even better as you can then have a certified and calibrated report of each and every connection end to end. Gavin Wilby IT Support Engineer From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of J- P Sent: 16 January 2015 16:12 To: NT Subject: RE: [NTSysADM] troubleshooting possible network connectivity issues Is the client physically accessible, is it feasible to go and test his wiring? If it's not a HUGE network it maybe worth it. I had a similar issue once, it was quicker to get a kid and pay him 50 bucks, take him to the site and test the lines, sure enough I found a few shorted cables, and 2 punches that 568-A when everything else was B. Running the new lines and re-punching paid for the kids labor tenfold :) in terms of software , you can use hostmonitor (30 day trial) to run ping tests (among hundreds of others) http://www.ks-soft.net/hostmon.eng/ _____ From: [email protected]<mailto:[email protected]> To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] troubleshooting possible network connectivity issues Date: Fri, 16 Jan 2015 14:56:47 +0000 Hi All, Do you have any favorite network troubleshooting tools you recommend? My client keeps complaining about slowness and work not being saved. I have a feeling it could be cabling or a faulty switch. The switch is not managed so I do not have any monitoring tools there. A ping test comes back ok after a few hours so I'm looking for some more advance tools that can be run 24/7 on all machines in the office. I'm not looking to monitor anything on the machines, other than packet loss or connectivity issues. What are you favorite tools or suggestions? TIA -JT SMP Partners Limited, SMP Trustees Limited and SMP Fund Services Limited are licensed by the Isle of Man Financial Supervision Commission. SMP Accounting & Tax Limited is a member of the ICAEW Practice Assurance Scheme. SMP Partners Limited registered in the Isle of Man, Company Registration No: 000908V Directors: M.W. Denton, M.J. Derbyshire, P.N. Eckersley, S.E McGowan, O. Peck, J.J. Scott, S.J. Turner SMP Trustees Limited registered in the Isle of Man, Company Registration No: 068396C Directors: A.C. Baggesen, M.W. Denton, O. Peck, J.J. Scott, J. Watterson, J. Cubbon SMP Fund Services Limited registered in the Isle of Man, Company Registration No: 120288C Directors: V. Campbell, M.W. Denton, P.N. Eckersley, D.A. Manser, S.E McGowan, O. Peck, J.J. Scott, R.K. Corkill SMP Accounting & Tax Limited registered in the Isle of Man, Company Registration No: 001316V Directors: I.F. Begley, A.J. Dowling, P. Duchars, P.N. Eckersley, J.J. Scott, S.J. Turner SMP Capital Markets Limited registered in the Isle of Man, Company Registration No: 002438V Directors: M.W. Denton, M.J. Derbyshire, D.F Hudson, S.E McGowan, O. Peck, J.J. Scott. SMP Partners Limited, SMP Trustees Limited, SMP Fund Services Limited, SMP Accounting & Tax Limited and SMP Capital Markets Limited are members of the SMP Partners Group of Companies. This email is confidential and is subject to disclaimers. Details can be found at: http://www.smppartners.com/disclaimer.html ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________
