Wireshark because packets don't lie. Get a pcap of the communications and with a few display filters u will probably get your answer
Ed On Jan 16, 2015 12:19 PM, "Jimmy Tran" <[email protected]> wrote: > Ok, I’ll do a Layer 1/2 test before troubleshooting anything else. > > > > I know there will be work so I’ll eat the hour of testing. Thanks for > pointing me in that direction. > > > > Jimmy > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Gavin Wilby > *Sent:* Friday, January 16, 2015 8:52 AM > *To:* '[email protected]' > *Subject:* RE: [NTSysADM] troubleshooting possible network connectivity > issues > > > > Yeh – I kinda read that and then gave up… > > > > If the client wont pay then you have no hope of helping them. > > > > *Gavin Wilby* > > *IT Support Engineer* > > > > *From:* [email protected] [ > mailto:[email protected] <[email protected]>] *On > Behalf Of *J- P > *Sent:* 16 January 2015 16:46 > *To:* NT > *Subject:* RE: [NTSysADM] troubleshooting possible network connectivity > issues > > > > My previous reply assumes that he has a cable certifier , that's part of > the toolkit (stripper, crimper, puncher, certifier) > > But I guess its moot now, since they aren't willing to pay. > > > > ------------------------------ > > From: [email protected] > To: [email protected] > Subject: RE: [NTSysADM] troubleshooting possible network connectivity > issues > Date: Fri, 16 Jan 2015 16:21:24 +0000 > > Hiring a Krone tester for a couple of days might be even better as you can > then have a certified and calibrated report of each and every connection > end to end. > > > > *Gavin Wilby* > > *IT Support Engineer* > > > > *From:* [email protected] [ > mailto:[email protected] <[email protected]>] *On > Behalf Of *J- P > *Sent:* 16 January 2015 16:12 > *To:* NT > *Subject:* RE: [NTSysADM] troubleshooting possible network connectivity > issues > > > > Is the client physically accessible, is it feasible to go and test his > wiring? If it's not a HUGE network it maybe worth it. > > I had a similar issue once, it was quicker to get a kid and pay him 50 > bucks, take him to the site and test the lines, sure enough I found a few > shorted cables, and 2 punches that 568-A when everything else was B. > > Running the new lines and re-punching paid for the kids labor tenfold :) > > in terms of software , you can use hostmonitor (30 day trial) to run ping > tests (among hundreds of others) > > http://www.ks-soft.net/hostmon.eng/ > > > > > ------------------------------ > > From: [email protected] > To: [email protected] > Subject: [NTSysADM] troubleshooting possible network connectivity issues > Date: Fri, 16 Jan 2015 14:56:47 +0000 > > Hi All, > > > > Do you have any favorite network troubleshooting tools you recommend? My > client keeps complaining about slowness and work not being saved. I have a > feeling it could be cabling or a faulty switch. The switch is not managed > so I do not have any monitoring tools there. A ping test comes back ok > after a few hours so I’m looking for some more advance tools that can be > run 24/7 on all machines in the office. > > > > I’m not looking to monitor anything on the machines, other than packet > loss or connectivity issues. What are you favorite tools or suggestions? > > > > TIA > > > > -JT > > > > SMP Partners Limited, SMP Trustees Limited and SMP Fund Services Limited > are licensed by the Isle of Man Financial Supervision Commission. SMP > Accounting & Tax Limited is a member of the ICAEW Practice Assurance Scheme. > > SMP Partners Limited registered in the Isle of Man, Company Registration > No: 000908V > Directors: M.W. Denton, M.J. Derbyshire, P.N. Eckersley, S.E McGowan, O. > Peck, J.J. Scott, S.J. Turner > > SMP Trustees Limited registered in the Isle of Man, Company Registration > No: 068396C > Directors: A.C. Baggesen, M.W. Denton, O. Peck, J.J. Scott, J. Watterson, > J. Cubbon > > SMP Fund Services Limited registered in the Isle of Man, Company > Registration No: 120288C > Directors: V. Campbell, M.W. Denton, P.N. Eckersley, D.A. Manser, S.E > McGowan, O. Peck, J.J. Scott, R.K. Corkill > > SMP Accounting & Tax Limited registered in the Isle of Man, Company > Registration No: 001316V > Directors: I.F. Begley, A.J. Dowling, P. Duchars, P.N. Eckersley, J.J. > Scott, S.J. Turner > > SMP Capital Markets Limited registered in the Isle of Man, Company > Registration No: 002438V > Directors: M.W. Denton, M.J. Derbyshire, D.F Hudson, S.E McGowan, O. Peck, > J.J. Scott. > > SMP Partners Limited, SMP Trustees Limited, SMP Fund Services Limited, SMP > Accounting & Tax Limited and SMP Capital Markets Limited are members of the > SMP Partners Group of Companies. > > This email is confidential and is subject to disclaimers. Details can be > found at: http://www.smppartners.com/disclaimer.html > ______________________________________________________________________ > This email has been scanned by the Symantec Email Security.cloud service. > For more information please visit http://www.symanteccloud.com > ______________________________________________________________________ > > > ______________________________________________________________________ > This email has been scanned by the Symantec Email Security.cloud service. > For more information please visit http://www.symanteccloud.com > ______________________________________________________________________ >
