I don't think so; I know we've seen the issue start occurring and you can takes 
your hands away from it completely and it would keep going.

DAMIEN SOLODOW
Senior Systems Engineer
317.447.6033 (office)
HARRISON COLLEGE

From: [email protected] [mailto:[email protected]] On 
Behalf Of David McSpadden
Sent: Wednesday, November 16, 2016 12:07 PM
To: [email protected]
Subject: [NTSysADM] RE: HP notebook touchpad issues

Does the user have the wrists on the laptop at all?
I had two users that would complain about that and it was the pressure from 
their wrists on the laptop itself nothing on the touchpad at all.


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Damien Solodow
Sent: Wednesday, November 16, 2016 11:21 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] HP notebook touchpad issues

We've been having a weird issue on some of our HP Elitebook 840 G1 and G2 
laptops and wondered if anyone else had seen something similar.

One some of them, every so often the cursor/touchpad goes crazy (cursor flying 
around, random clicks, etc.) even if no-one is touching it.
They're all running Windows 7 Sp1 x64 Enterprise.

We've tried BIOS updates, Synaptics driver upgrades, downgrades, etc. Swapping 
the hard drive to another chassis seems to get rid of the problem for a month 
or so before it rears its head again.

DAMIEN SOLODOW
Senior Systems Engineer
317.447.6033 (office)
HARRISON COLLEGE
550 East Washington Street
Indianapolis, IN 46204
www.harrison.edu<http://www.harrison.edu/>


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