Disable all touchpad features if you haven't tried already - two finger
scrolling, tap touchpad to click, zoom in/out, etc.  Leave it at straight
mouse movement and clicking only with the hard buttons and see if it
persists.

2016-11-16 15:56 GMT-06:00 John Neish <[email protected]>:

> If you disable the touchpad and use an external mouse, does the behaviour
> continue?
>
>
>
> *From:* [email protected] [mailto:listsadmin@lists.
> myitforum.com] *On Behalf Of *Damien Solodow
> *Sent:* November-16-16 8:21 AM
> *To:* [email protected]
> *Subject:* [NTSysADM] HP notebook touchpad issues
>
>
>
> We’ve been having a weird issue on some of our HP Elitebook 840 G1 and G2
> laptops and wondered if anyone else had seen something similar.
>
>
>
> One some of them, every so often the cursor/touchpad goes crazy (cursor
> flying around, random clicks, etc.) even if no-one is touching it.
>
> They’re all running Windows 7 Sp1 x64 Enterprise.
>
>
>
> We’ve tried BIOS updates, Synaptics driver upgrades, downgrades, etc.
> Swapping the hard drive to another chassis seems to get rid of the problem
> for a month or so before it rears its head again.
>
>
>
> DAMIEN SOLODOW
>
> Senior Systems Engineer
>
> 317.447.6033 (office)
>
> HARRISON COLLEGE
>
> 550 East Washington Street
>
> Indianapolis, IN 46204
>
> www.harrison.edu
>
>
>

Reply via email to