I want to build a web site for our Help Desk. To help users with the 'simple' stuff. I HAVE set up a small server with IIS on it. I have named it ( HelpDesk ). Now I need to create the content.
I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and be taken to this server. This works, when I'm logged onto the server. But from my desk, IE can't find it. I had hoped that I had fixed the problem about three (3) weeks ago. While we were upgrading our phone system I found reverse lookup subnets missing from DNS. So I created them. But it didn't fix this particular problem. As we're currently without a NW Admin right now, and I'm obviously not up to speed on this either, I was hoping that perhaps I could get some assistance here... Is this something that CAN work from clients? If so, HOW? What do I need to do, to make it work? In looking at other IT/HelpDesk websites, I've seen some with what appears to be multiple domain names, on what I assume to be the same server. Do I have to create a new domain name for my server? Sorry, but I've never created a website before, so ALL of this is new to me. Any thoughts/guidance you would like to share would be most welcome. Thanks in advance, Tom ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
