Tom, >From your workstation, what happens if you PING Helpdesk? Does it respond? Do the same thing with NSLOOKUP? What are the results?
Chris Bodnar, MCSE, MCITP Technical Support III Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: [email protected] Phone: 610-807-6459 Fax: 610-807-6003 From: "Tom Smith" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 09/12/2011 11:01 AM Subject: Web Server networking question I want to build a web site for our Help Desk. To help users with the 'simple' stuff. I HAVE set up a small server with IIS on it. I have named it ( HelpDesk ). Now I need to create the content. I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and be taken to this server. This works, when I'm logged onto the server. But from my desk, IE can't find it. I had hoped that I had fixed the problem about three (3) weeks ago. While we were upgrading our phone system I found reverse lookup subnets missing from DNS. So I created them. But it didn't fix this particular problem. As we're currently without a NW Admin right now, and I'm obviously not up to speed on this either, I was hoping that perhaps I could get some assistance here... Is this something that CAN work from clients? If so, HOW? What do I need to do, to make it work? In looking at other IT/HelpDesk websites, I've seen some with what appears to be multiple domain names, on what I assume to be the same server. Do I have to create a new domain name for my server? Sorry, but I've never created a website before, so ALL of this is new to me. Any thoughts/guidance you would like to share would be most welcome. Thanks in advance, Tom ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ----------------------------------------- This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
