Ping finds it, as it should.

 

Nslookup returns the dc and this:

 

Name:    helpdesk.EastPointCity.org

Address:  <correct IP address>

 

============================================================

Thomas Smith                               (v)(404) 270-7070

Systems Administrator                      (f)(404) 270-7821

Information Technology               8:00am-5:00pm (Eastern)

City of East Point

1526 E Forrest Ave, Ste 400

East Point, GA  30344               [email protected]
<mailto:[email protected]> 

============================================================

' Security is an ongoing process, not a one time event ! '

============================================================

 

From: Christopher Bodnar [mailto:[email protected]] 
Sent: Monday, September 12, 2011 11:11 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question

 

Tom, 

>From your workstation, what happens if you PING Helpdesk? Does it
respond? Do the same thing with NSLOOKUP? What are the results? 


Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: [email protected]
Phone: 610-807-6459
Fax: 610-807-6003 



From:        "Tom Smith" <[email protected]> 
To:        "NT System Admin Issues"
<[email protected]> 
Date:        09/12/2011 11:01 AM 
Subject:        Web Server networking question 

________________________________




I want to build a web site for our Help Desk.  To help users with the
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE,
and be taken to this server.  This works, when I'm logged onto the
server.  But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.
While we were upgrading our phone system I found reverse lookup subnets
missing from DNS.  So I created them.  But it didn't fix this particular
problem.

As we're currently without a NW Admin right now, and I'm obviously not
up to speed on this either, I was hoping that perhaps I could get some
assistance here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what
appears to be multiple domain names, on what I assume to be the same
server.  Do I have to create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to
me.  Any thoughts/guidance you would like to share would be most
welcome.

Thanks in advance,

Tom

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