12:17:20.17 - H2UA85107G9
C:\
> ping helpdesk
Pinging helpdesk.EastPointCity.org [x.x.x.x] with 32 bytes of data:
Reply from x.x.x.x: bytes=32 time=44ms TTL=127
Reply from x.x.x.x: bytes=32 time=1ms TTL=127
Reply from x.x.x.x: bytes=32 time=1ms TTL=127
Reply from x.x.x.x: bytes=32 time=1ms TTL=127
Ping statistics for x.x.x.x:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 44ms, Average = 11ms
12:17:36.44 - H2UA85107G9
C:\
> nslookup helpdesk
Server: DC1.eastpoint
Address: x.x.x.x
Name: helpdesk.EastPointCity.org
Address: x.x.x.x
12:17:44.05 - H2UA85107G9
C:\
>
=======
When in IE:
If I enter the IP address, IE finds the server.
If I enter the FQDN, IE finds the server.
=======
Server 2k3.
IIS 6.0.
=======
Yes.
=======
I believe No, not at this time.
=======
Shouldn't the DC's name be ( DC1.eastpointcity.org ), rather than just (
DC1.eastpoint )? I ask this because our OLD domain was ( eastpoint ),
and I'm wondering if something's going on there.
============================================================
Thomas Smith (v)(404) 270-7070
Systems Administrator (f)(404) 270-7821
Information Technology 8:00am-5:00pm (Eastern)
City of East Point
1526 E Forrest Ave, Ste 400
East Point, GA 30344 [email protected]
<mailto:[email protected]>
============================================================
' Security is an ongoing process, not a one time event ! '
============================================================
From: Christopher Bodnar [mailto:[email protected]]
Sent: Monday, September 12, 2011 12:39 PM
To: NT System Admin Issues
Subject: RE: Web Server networking question
When you are doing the PING and NSLOOKUP are you doing them by NetBIOS
name or FQDN?
Also if you try and access the site from your workstation, have you
tried doing it by IP address and FQDN? If so what are the results?
What is the OS version? IIS6 or IIS 7?
Is this the only web site running on the server?
Are host headers configured?
Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: [email protected]
Phone: 610-807-6459
Fax: 610-807-6003
From: "Tom Smith" <[email protected]>
To: "NT System Admin Issues"
<[email protected]>
Date: 09/12/2011 12:23 PM
Subject: RE: Web Server networking question
________________________________
Ping finds it, as it should.
Nslookup returns the dc and this:
Name: helpdesk.EastPointCity.org
Address: <correct IP address>
============================================================
Thomas Smith (v)(404) 270-7070
Systems Administrator (f)(404) 270-7821
Information Technology 8:00am-5:00pm (Eastern)
City of East Point
1526 E Forrest Ave, Ste 400
East Point, GA 30344 [email protected]
<mailto:[email protected]>
============================================================
' Security is an ongoing process, not a one time event ! '
============================================================
From: Christopher Bodnar [mailto:[email protected]
<mailto:[email protected]> ]
Sent: Monday, September 12, 2011 11:11 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question
Tom,
>From your workstation, what happens if you PING Helpdesk? Does it
respond? Do the same thing with NSLOOKUP? What are the results?
Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: [email protected]
Phone: 610-807-6459
Fax: 610-807-6003
From: "Tom Smith" <[email protected]>
To: "NT System Admin Issues"
<[email protected]>
Date: 09/12/2011 11:01 AM
Subject: Web Server networking question
________________________________
I want to build a web site for our Help Desk. To help users with the
'simple' stuff. I HAVE set up a small server with IIS on it. I have
named it ( HelpDesk ). Now I need to create the content.
I would LIKE users to be able to just type 'HelpDesk' in the URL of IE,
and be taken to this server. This works, when I'm logged onto the
server. But from my desk, IE can't find it.
I had hoped that I had fixed the problem about three (3) weeks ago.
While we were upgrading our phone system I found reverse lookup subnets
missing from DNS. So I created them. But it didn't fix this particular
problem.
As we're currently without a NW Admin right now, and I'm obviously not
up to speed on this either, I was hoping that perhaps I could get some
assistance here...
Is this something that CAN work from clients?
If so, HOW? What do I need to do, to make it work?
In looking at other IT/HelpDesk websites, I've seen some with what
appears to be multiple domain names, on what I assume to be the same
server. Do I have to create a new domain name for my server?
Sorry, but I've never created a website before, so ALL of this is new to
me. Any thoughts/guidance you would like to share would be most
welcome.
Thanks in advance,
Tom
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