Commvault. Nice product, unless you actually want support that matters.
They not only told me the wrong information during a critical restore which
destroyed a weeks worth of data, they were unapologetic about it and
refused to take responsibility for the actions of their support tech. Am I
bitter about it 5 years later? Darn straight I am. I promised them I would
continue to describe their horrific support and total lack of customer care
for as long as they remained in business and I remained part of the IT
community. And unlike them I keep my promise.

On Thu, Nov 17, 2011 at 2:50 PM, Paul Hutchings
<[email protected]>wrote:

>  Thanks Bob.  I would suggest look at Commvault.  I say that simple
> because we used to use ArcServe (admittedly we are talking some time back)
> and switched to it and I've never looked back.
>
>  They do standard licensing and they also do a capacity license where you
> license the amount of data you want to backup (frontend) and you can use
> any mix of their agents to do it.
>
>  The dedupe works really well and is source side so you really cut down
> on the amount of data going over the pipe to your HQ.  They also do some
> rather funky synthetic full backups where you essentially do an initial
> "proper" full backup, and from that point onwards you only ever run
> incremental backups.
>
>  The downside is that I think you're going to be pushing it at that
> budget, but end of year/quarter and the likes means you may be able do
> something - I would certainly be asking the question of a reseller.
>
>  The bottom line is that dedupe and all the stuff to take away the
> problems you're having isn't cheap.
>
>  Other vendors I'd look at would be HP Data Protector, DPM (no dedupe but
> seems to fit very well in an MS shop), and if I were going out today
> looking at backup software, I'd be really tempted to find out something
> about Unitrends - they have some interesting looking pricing models.
>
>  ------------------------------
> *From:* Bob Hartung [[email protected]]
> *Sent:* 17 November 2011 7:28 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Backup Software
>
>  See below...
>
> ----------------------
>
> Bob Hartung
> Dir of I.T.
> Wisco Industries, Inc.
> 736 Janesville St.
> Oregon, WI 53575
> Tel: (608) 835-3106 x215
> Fax: (608) 835-7399
> e-mail: bhartung(at)wiscoind.com
>
> ------------------------------
> *From:* Paul Hutchings [mailto:[email protected]]
> *To:* NT System Admin Issues [mailto:[email protected]
> ]
> *Sent:* Thu, 17 Nov 2011 12:51:41 -0600
> *Subject:* RE: Backup Software
>
> With respect, I'm still not clear what you're looking to backup.
>
> Server backups.
>
>
>  Is it all of the data, is it the subset of the data that's at the remote
> sites?
>
> I'd plan to back each server up to its local location and periodically
> replicate. I'd replicate bidirectionally between the Main and Cross-Town
> locations and replicate from the Out-of-State back to the Main location.
> The plan is to only backup what's changed since the last backup. Most of
> the backup solutions I've looked at have utilities to compress the
> incremental backups into fewer files to reduce the total number of files.
>
>
>  You have 3tb available in each location, is that 3tb you could backup
> to, or are you saying it's 3tb of potential source data in each location?
>
> Just mentioning that to say my budget does not need to cover additional
> storage space.
>
>
>  Are the servers file servers, Exchange servers, SQL servers?  If so,
> what is the data split?
>
> No Exchange but we do use MySQL which I run data dumps on daily.
>
>
>  What do you do now for backup?
>
> Arcserve using disk-to-disk-to-tape.
>
>
>  Generally, I'd suggest moving to d2d2t but use source side dedupe and
> technologies like synthetic fulls to cut down your backup window.
>  Personally I'm still a fan of tape for the "stick it in a safe" factor,
> tape libraries (kind of) solve the "forgot to change the tape" thing, and
> if you're doing d2d2t having a tape in a library is less important as your
> backups will still run.
>
> I don't really have any archival requirements. My main concerns are being
> able to quickly restore downed servers, reduce or eliminate the backup
> window and reduce or eliminate the use of tapes and depending on people at
> the remote site to put the right tape in, if they remember to do it at all.
>
>
>   ------------------------------
> *From:* Bob Hartung [[email protected]]
> *Sent:* 17 November 2011 6:20 PM
> *To:* NT System Admin Issues
> *Subject:* Re: Backup Software
>
>  We have 3 locations with 10 servers
>
> Main Location: (7) Windows 2003 and (1) Windows 2008 servers
>        |                                                      |
>        |                                                      |
> Wireless Bridge                                        VPN
> (36Mb x 36MB)                                 (3MB x 384K)
>        |                                                      |
>        |                                                      |
> Cross-Town Location:                    Out-of-State Location:
> (1) Windows 2003 server                   (1) Windows 2003 server
>        350 GB of Data                                250 GB of Data
>
> We already have NAS units at each location with at least 3 TB of available
> storage.
>
> Budget: $7500
>
> My intention with D2D is to have one full back with incremental backups so
> the backup window should be a non-issue. The incrementals can occur
> multiple times a day using VSS.
>
> ----------------------
>
> Bob Hartung
> Dir of I.T.
> Wisco Industries, Inc.
> 736 Janesville St.
> Oregon, WI 53575
> Tel: (608) 835-3106 x215
> Fax: (608) 835-7399
> e-mail: bhartung(at)wiscoind.com
>
> ------------------------------
> *From:* Andrew S. Baker [mailto:[email protected]]
> *To:* NT System Admin Issues [mailto:[email protected]
> ]
> *Sent:* Thu, 17 Nov 2011 11:18:12 -0600
> *Subject:* Re: Backup Software
>
> What's your budget, size of environment, and amount of data for backups on
> a daily/weekly basis?
>
>  (One thing to look at, if you're a Microsoft shop, is
> http://www.microsoft.com/en-us/server-cloud/system-center/data-protection-manager.aspx
>  )
>
> **
>
>     *ASB*  *http://XeeMe.com/AndrewBaker*  *Harnessing the Advantages of
> Technology for the SMB market…
>
> *
>
>
>
> On Thu, Nov 17, 2011 at 12:09 PM, Bob Hartung <[email protected]>wrote:
>
>> **
>> I've been researching backup software and I'd like to go with a
>> disk-to-disk solution with offsite replication for disaster recovery. We
>> currently are doing disk-to-disk-to-tape and it's taking too long. Plus I'm
>> tired of people telling me they forgot to put the next tape in.
>>
>> I'd appreciate any real-world recommendations on what's good or warnings
>> on what's not so good.
>>
>> Thanks.
>>
>> ----------------------
>>
>> Bob Hartung
>> Dir of I.T.
>> Wisco Industries, Inc.
>> 736 Janesville St.
>> Oregon, WI 53575
>> Tel: (608) 835-3106 x215
>> Fax: (608) 835-7399
>> e-mail: bhartung(at)wiscoind.com
>>
>>
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