ps. In all fairness they did give me a nice T-shirt. I still use it to this day. I cut it intoseveral pieces and I use them to clean the toilet each week at home. Thanks Commvault.
On Mon, Nov 21, 2011 at 2:06 PM, Doug Hampshire <[email protected]>wrote: > Commvault. Nice product, unless you actually want support that matters. > They not only told me the wrong information during a critical restore which > destroyed a weeks worth of data, they were unapologetic about it and > refused to take responsibility for the actions of their support tech. Am I > bitter about it 5 years later? Darn straight I am. I promised them I would > continue to describe their horrific support and total lack of customer care > for as long as they remained in business and I remained part of the IT > community. And unlike them I keep my promise. > > > On Thu, Nov 17, 2011 at 2:50 PM, Paul Hutchings <[email protected] > > wrote: > >> Thanks Bob. I would suggest look at Commvault. I say that simple >> because we used to use ArcServe (admittedly we are talking some time back) >> and switched to it and I've never looked back. >> >> They do standard licensing and they also do a capacity license where >> you license the amount of data you want to backup (frontend) and you can >> use any mix of their agents to do it. >> >> The dedupe works really well and is source side so you really cut down >> on the amount of data going over the pipe to your HQ. They also do some >> rather funky synthetic full backups where you essentially do an initial >> "proper" full backup, and from that point onwards you only ever run >> incremental backups. >> >> The downside is that I think you're going to be pushing it at that >> budget, but end of year/quarter and the likes means you may be able do >> something - I would certainly be asking the question of a reseller. >> >> The bottom line is that dedupe and all the stuff to take away the >> problems you're having isn't cheap. >> >> Other vendors I'd look at would be HP Data Protector, DPM (no dedupe >> but seems to fit very well in an MS shop), and if I were going out today >> looking at backup software, I'd be really tempted to find out something >> about Unitrends - they have some interesting looking pricing models. >> >> ------------------------------ >> *From:* Bob Hartung [[email protected]] >> *Sent:* 17 November 2011 7:28 PM >> >> *To:* NT System Admin Issues >> *Subject:* RE: Backup Software >> >> See below... >> >> ---------------------- >> >> Bob Hartung >> Dir of I.T. >> Wisco Industries, Inc. >> 736 Janesville St. >> Oregon, WI 53575 >> Tel: (608) 835-3106 x215 >> Fax: (608) 835-7399 >> e-mail: bhartung(at)wiscoind.com >> >> ------------------------------ >> *From:* Paul Hutchings [mailto:[email protected]] >> *To:* NT System Admin Issues [mailto: >> [email protected]] >> *Sent:* Thu, 17 Nov 2011 12:51:41 -0600 >> *Subject:* RE: Backup Software >> >> With respect, I'm still not clear what you're looking to backup. >> >> Server backups. >> >> >> Is it all of the data, is it the subset of the data that's at the >> remote sites? >> >> I'd plan to back each server up to its local location and periodically >> replicate. I'd replicate bidirectionally between the Main and Cross-Town >> locations and replicate from the Out-of-State back to the Main location. >> The plan is to only backup what's changed since the last backup. Most of >> the backup solutions I've looked at have utilities to compress the >> incremental backups into fewer files to reduce the total number of files. >> >> >> You have 3tb available in each location, is that 3tb you could backup >> to, or are you saying it's 3tb of potential source data in each location? >> >> Just mentioning that to say my budget does not need to cover additional >> storage space. >> >> >> Are the servers file servers, Exchange servers, SQL servers? If so, >> what is the data split? >> >> No Exchange but we do use MySQL which I run data dumps on daily. >> >> >> What do you do now for backup? >> >> Arcserve using disk-to-disk-to-tape. >> >> >> Generally, I'd suggest moving to d2d2t but use source side dedupe and >> technologies like synthetic fulls to cut down your backup window. >> Personally I'm still a fan of tape for the "stick it in a safe" factor, >> tape libraries (kind of) solve the "forgot to change the tape" thing, and >> if you're doing d2d2t having a tape in a library is less important as your >> backups will still run. >> >> I don't really have any archival requirements. My main concerns are being >> able to quickly restore downed servers, reduce or eliminate the backup >> window and reduce or eliminate the use of tapes and depending on people at >> the remote site to put the right tape in, if they remember to do it at all. >> >> >> ------------------------------ >> *From:* Bob Hartung [[email protected]] >> *Sent:* 17 November 2011 6:20 PM >> *To:* NT System Admin Issues >> *Subject:* Re: Backup Software >> >> We have 3 locations with 10 servers >> >> Main Location: (7) Windows 2003 and (1) Windows 2008 servers >> | | >> | | >> Wireless Bridge VPN >> (36Mb x 36MB) (3MB x 384K) >> | | >> | | >> Cross-Town Location: Out-of-State Location: >> (1) Windows 2003 server (1) Windows 2003 server >> 350 GB of Data 250 GB of Data >> >> We already have NAS units at each location with at least 3 TB of >> available storage. >> >> Budget: $7500 >> >> My intention with D2D is to have one full back with incremental backups >> so the backup window should be a non-issue. The incrementals can occur >> multiple times a day using VSS. >> >> ---------------------- >> >> Bob Hartung >> Dir of I.T. >> Wisco Industries, Inc. >> 736 Janesville St. >> Oregon, WI 53575 >> Tel: (608) 835-3106 x215 >> Fax: (608) 835-7399 >> e-mail: bhartung(at)wiscoind.com >> >> ------------------------------ >> *From:* Andrew S. Baker [mailto:[email protected]] >> *To:* NT System Admin Issues [mailto: >> [email protected]] >> *Sent:* Thu, 17 Nov 2011 11:18:12 -0600 >> *Subject:* Re: Backup Software >> >> What's your budget, size of environment, and amount of data for backups >> on a daily/weekly basis? >> >> (One thing to look at, if you're a Microsoft shop, is >> http://www.microsoft.com/en-us/server-cloud/system-center/data-protection-manager.aspx >> ) >> >> ** >> >> *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of >> Technology for the SMB market… >> >> * >> >> >> >> On Thu, Nov 17, 2011 at 12:09 PM, Bob Hartung <[email protected]>wrote: >> >>> ** >>> I've been researching backup software and I'd like to go with a >>> disk-to-disk solution with offsite replication for disaster recovery. We >>> currently are doing disk-to-disk-to-tape and it's taking too long. Plus I'm >>> tired of people telling me they forgot to put the next tape in. >>> >>> I'd appreciate any real-world recommendations on what's good or warnings >>> on what's not so good. >>> >>> Thanks. >>> >>> ---------------------- >>> >>> Bob Hartung >>> Dir of I.T. >>> Wisco Industries, Inc. >>> 736 Janesville St. >>> Oregon, WI 53575 >>> Tel: (608) 835-3106 x215 >>> Fax: (608) 835-7399 >>> e-mail: bhartung(at)wiscoind.com >>> >>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> ------------------------------ >> *MIRA Ltd* >> >> Watling Street, Nuneaton, Warwickshire, CV10 0TU, England >> Registered in England and Wales No. 402570 >> VAT Registration GB 100 1464 84 >> >> The contents of this e-mail are confidential and are solely for the use >> of the intended recipient. 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You should not >> copy, forward or otherwise disclose the content of the e-mail as this is >> prohibited. >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
