On Wed, Jan 25, 2012 at 10:15 AM, Richard Stovall <[email protected]> wrote:
> What's everyone's favorite tool for remote access to your users'
> workstations.

  PSEXEC and/or Remote Desktop and/or Remote Assistance.  Lightweight
and no footprint.  With Vista or later you can create a shortcut that
spawns a Remote Assistance request and drops the file somewhere,
making it a single-click operation (handy for the extra-clueless
users).

  If I need completely unattended remote control of a user's logged-in
session, I would go with VNC, but frankly if that's happening I
suspect other problems exist.  Admins logging on as other users
without their involvement is usually a bad thing.

> I'm looking for something along the lines of VNC or
> Dameware where the remote agent software is running all the time.

  Why?

> I also need to be able to see all the active agents on an admin
> console and begin a remote session from there.

  Would "Network Neighborhood" (or whatever it is now) give you this?

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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