Just called my cable provider (internet, cable ) and asked how much it 
would be to add telephone to the existing package. About $20/month. So 
$240/year compared to MJ at $39/year.  Just can't understand why they 
can't bundle that cheaper for existing customers. 



Christopher Bodnar 
Enterprise Achitect I, Corporate Office of Technology 
Tel 610-807-6459 
3900 Burgess Place, Bethlehem, PA 18017 
[email protected] 




The Guardian Life Insurance Company of America

www.guardianlife.com 







From:   N Parr <[email protected]>
To:     "NT System Admin Issues" <[email protected]>
Date:   03/09/2012 12:29 PM
Subject:        RE: MagicJack



I'm in the Midwest market for Comcast and we use them for one work 
location.  I hate dealing with them, can't seem to do anything right.  I 
have Dish at home and when I called them to complain that if I was a new 
customer I would be paying $20/month less for the exact same package they 
dropped $10/month from my bill right there.

From: Don Kuhlman [mailto:[email protected]] 
Sent: Friday, March 09, 2012 9:10 AM
To: NT System Admin Issues
Subject: Re: MagicJack

FWIW, I've had Vonage for about 4 years or so.  Originally had their 
unlimited $24.99 single line monthly plan that ended up costing about 
$28.00 per month after fees and taxes.  I called and asked if there were 
discounts for paying in bulk. They said yes so I went with a 1 year 
contract which put it back to about $25.00 per month with all the taxes 
and fees in there.

The catch was that they automatically renew it.  I didn't want them to, 
but they re-billed me for another year, we had a fight about it, and I had 
to settle with them for $140 for services they charged me.  So I left 
them, lost my phone number and had no service for a few months while I was 
shopping around (AT&T, Comcast package, etc.).

No one seemed to be able to come close so I went back to Vonage.  This 
time I got their basic $14.99 / month package that has about 300 minutes 
monthly.  They sent me a new box and the monthly charges are about $17.00 
after fees.

The fax seems to work better than it did with the old box I had which 
sounds like the QOS is on the newer hardware.  It didn't work very well 
with the older box.

I'm still trying to see about getting Comcast for the Internet, TV, and 
phone (Midwest market), but they tell me their specials are only for "NEW" 
customers.  That really blows my mind, because I've had their Internet and 
basic TV for almost 9 years.  You would think they would want to keep 
loyal customers and offer some incentives, but they don't.  The sales guy 
said to cancel your service, and then you can come back as a "new" 
customer.

Don K
From: N Parr <[email protected]>
To: NT System Admin Issues <[email protected]> 
Sent: Friday, March 9, 2012 8:35 AM
Subject: RE: MagicJack

I've done quite a bit of research on fax/modem capabilities of VOIP 
services.  I was trying to find a solution that would give me a analog 
line at a piece of equipment that had a modem for tech support to dial in 
to.  From what I can tell Vonage is the only service that a fax line works 
well with and is somewhat supported.  All the others are a cr@p shoot and 
if you can connect will be flaky and almost unusable speeds.  According to 
what I read Vonage works because they do QOS on the device itself.

From: Senter, John [mailto:[email protected]] 
Sent: Friday, March 09, 2012 8:18 AM
To: NT System Admin Issues
Subject: RE: MagicJack

I was also thinking of switching from Vonage to Magicjack because they 
keep going up with fees and increases.  Have you tested faxing yet?  I do 
not fax a lot, but with Vonage it has not been an issue, but reading the 
post it looks like MJ may not be as reliable for multi-page faxing.
 
From: Christopher Bodnar [mailto:[email protected]] 
Sent: Thursday, March 08, 2012 2:56 PM
To: NT System Admin Issues
Subject: OT: MagicJack
 
I switched over to MagicJack, got my existing number ported. All went 
well. No complaints. Can anyone confirm that there are no hidden monthly 
taxes or fees? I switched from Ooma because of that, and as far as I was 
able to tell there shouldn't be any. 


Thanks 
Christopher Bodnar 
Enterprise Achitect I, Corporate Office of Technology 
Tel 610-807-6459 
3900 Burgess Place, Bethlehem, PA 18017 
[email protected] 


The Guardian Life Insurance Company of America

www.guardianlife.com 


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