Not sure where to begin on this - I guess it is possible that I've got two new (refurbed) drives that are bad, but I'm leaning toward it being a fluke or known bug or compatibility issue..... I've Googled till I'm blue in the face, and I've searched the archives of this list going back more than a year. We can't retire this server just yet, and I can't P2V it right now. We're looking to decommission it this year, and replace it with newer hardware, so for the moment, I'm stuck with it.
Also, I inherited it....it long predated my existence at this company. I had a drive failure in the RAID1, so I bought two reburb units from a major channel partner (we are a VAR). The hope was to replace one drive, let it rebuild, then add the second drive as a hot spare so I wouldn't be in this bind again. Alas, BOTH of the refurb drives register in the System Management Homepage with a status of Predictive Failure, Replace Drive. I know I've read about false positives with S.M.A.R.T. Status under certain OS/Firmware/Driver/MS Update scenarios, but for the life of me I can't find anything along those lines right now when I need it. Also, with this being a COMPAQ branded server, I'm not 100% certain of what I'm looking at on the HP site, as everything referenced looks like a HP branded server. I wasn't dealing with HP at the time of the HP Compaq merger, and I never did anything with Compaq servers... I welcome any suggestions offered to get this unit functioning without drive array errors (if that is possible). Having the drive listed as being in a degraded state doesn't give me any warm fuzzies, and it is unfortunately a critical server, so I can't just say, "It's probably not really an issue." Of course, I can't be guaranteed that there is a valid backup of this server, and even if there is, getting it back online might be practically impossible, because like I said, it predates me significantly and the individuals who configured it are no longer with the organization and the software application is no longer supported. I do have original media, but I'd rather not go that route if I don't have to.... Configuration: Two 36GB Ultra 320 SCSI Hot Pluggable hard drives in a RAID 1 configuration with no hot spare (like I said, I inherited it) Running Windows Server 2000 w/SP4 and all available updates BIOS Date is 04/02/01 - newest version appears to be 2002.12.18 (B) (23 Mar 2004), but the rev history does not show anything related to SCSI drives or controllers ROM Version from the System Management Homepage is 04/02/2001, Family 386P17, Type 03 Storage Controller is listed as "Compaq Integrated Smart Array Controller" Storage Controller Driver Date/Version is 10/21/2002, 5.14.0.0 Latest version appears to be 5.14.0.0 (E) (13 Apr 2006) but rev notes don't notate anything that would implicate a false positive for SMART failure Storage Controller Firmware version is 1.46A - looks like 1.50B dated 22 Oct 2002 is the latest, but can't find any rev notes that tell me what the fixes are between 1.46A and 1.50B Port 2 Drive 0 (listed as healthy) COMPAQ BF036863B5 has firmware version HPB4 and has service hours total of 63,040 hours - this appears to be the latest firmware for this drive per HP* Document ID: *c00776070 Port 2 drive 1 (listed as "Predictive Failure/Replace Drive") COMPAQ BF0368A4CA has firmware version HPB5 and has service hours total of 19 (yes, nineteen) hours - there is an update HPB5 (C) Dated 18 Jul 2007, but again, no details in the rev history Port 2 Drive 2 - New hot spare presently not inserted - (listed as "Predictive Failure/Replace Drive") COMPAQ BF03685A35 has firmware version HPB6 and has service hours total of 28,009 hours - there is an update HPB8 (C) Dated 18 Jul 2007, but again, no details in the rev history HP system Management Homepage version is 2.0.2.106, 2.1.10.186 (C) (29 Jan 2008) is the latest one listed for this server/OS combination HP Array Configuration Utility is v 7.61.2.0, which appears to be the latest HP Array Diagnostic Utility is v 7.60.18.0, which appears to be the latest This is the only site I've found from HP that comes close to matching my server: http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=3292422 It is for a HP ProLiant DL380 P1000-256KB 128MB Rack Server, and what I have is a Compaq ProLiant DL380 P733-256KB 128MB Rack Server... Thanks, -- Jonathan, A+, MCSA, MCSE ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
