Hi Jonathan,

 

My company sells computer spare parts, and we currently have p/n BF036863B5
in stock, available New/Bulk, for $38.00 each. This price includes free
ground shipping. If you would like more information, feel free to contact
myself at 877-909-4609 x7113.

 

Michael Brummet
System Administrator
Midwest Information Technology Group, Inc. 

Direct Dial: 217-214-7113
email: [email protected]

HTTP://PARTS.MITG.COM

The information contained in this e-mail message is PRIVILEGED AND
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If you are not the intended recipient, please do not read, distribute,
reproduce or use this e-mail message (or the attachments) and notify the
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From: Jonathan [mailto:[email protected]] 
Sent: Thursday, April 12, 2012 2:34 PM
To: NT System Admin Issues
Subject: Re: Compaq ProLiant DL380R01 S.M.A.R.T. Predictive failure

 

and.....short of buying new drives?

Not so sure mgmt will go for spending $1,000 on a 10 year old server that is
slated for decom....

(yeah, I know, I know)...

Jonathan

On Thu, Apr 12, 2012 at 2:42 PM, William Robbins <[email protected]>
wrote:

Agreed.

 - Will

 





On Thu, Apr 12, 2012 at 13:16, Richard Stovall <[email protected]> wrote:

Order 3 *new* drives, have them overnighted, then proceed with your original
plan.

 

http://discountechnology.com/Products/HP-Compaq-SCSI-Hard-Drives


 

On Thu, Apr 12, 2012 at 2:03 PM, Jonathan <[email protected]> wrote:

Not sure where to begin on this - I guess it is possible that I've got two
new (refurbed) drives that are bad, but I'm leaning toward it being a fluke
or known bug or compatibility issue..... I've Googled till I'm blue in the
face, and I've searched the archives of this list going back more than a
year. We can't retire this server just yet, and I can't P2V it right now.
We're looking to decommission it this year, and replace it with newer
hardware, so for the moment, I'm stuck with it.

Also, I inherited it....it long predated my existence at this company. I had
a drive failure in the RAID1, so I bought two reburb units from a major
channel partner (we are a VAR). The hope was to replace one drive, let it
rebuild, then add the second drive as a hot spare so I wouldn't be in this
bind again. Alas, BOTH of the refurb drives register in the System
Management Homepage with a status of Predictive Failure, Replace Drive. I
know I've read about false positives with S.M.A.R.T. Status under certain
OS/Firmware/Driver/MS Update scenarios, but for the life of me I can't find
anything along those lines right now when I need it. Also, with this being a
COMPAQ branded server, I'm not 100% certain of what I'm looking at on the HP
site, as everything referenced looks like a HP branded server. I wasn't
dealing with HP at the time of the HP Compaq merger, and I never did
anything with Compaq servers...

I welcome any suggestions offered to get this unit functioning without drive
array errors (if that is possible). Having the drive listed as being in a
degraded state doesn't give me any warm fuzzies, and it is unfortunately a
critical server, so I can't just say, "It's probably not really an issue."
Of course, I can't be guaranteed that there is a valid backup of this
server, and even if there is, getting it back online might be practically
impossible, because like I said, it predates me significantly and the
individuals who configured it are no longer with the organization and the
software application is no longer supported. I do have original media, but
I'd rather not go that route if I don't have to....

Configuration:

Two 36GB Ultra 320 SCSI Hot Pluggable hard drives in a RAID 1 configuration
with no hot spare (like I said, I inherited it)
Running Windows Server 2000 w/SP4 and all available updates
BIOS Date is 04/02/01 - newest version appears to be 2002.12.18 (B) (23 Mar
2004), but the rev history does not show anything related to SCSI drives or
controllers
ROM Version from the System Management Homepage is 04/02/2001, Family
386P17, Type 03
Storage Controller is listed as "Compaq Integrated Smart Array Controller"
Storage Controller Driver Date/Version is 10/21/2002, 5.14.0.0 Latest
version appears to be 5.14.0.0 (E) (13 Apr 2006) but rev notes don't notate
anything that would implicate a false positive for SMART failure
Storage Controller Firmware version is 1.46A - looks like 1.50B dated 22 Oct
2002 is the latest, but can't find any rev notes that tell me what the fixes
are between 1.46A and 1.50B
Port 2 Drive 0 (listed as healthy) COMPAQ BF036863B5 has firmware version
HPB4 and has service hours total of 63,040 hours - this appears to be the
latest firmware for this drive per HP Document ID: c00776070
Port 2 drive 1 (listed as "Predictive Failure/Replace Drive") COMPAQ
BF0368A4CA has firmware version HPB5 and has service hours total of 19 (yes,
nineteen) hours - there is an update HPB5 (C) Dated 18 Jul 2007, but again,
no details in the rev history
Port 2 Drive 2 - New hot spare presently not inserted - (listed as
"Predictive Failure/Replace Drive") COMPAQ BF03685A35 has firmware version
HPB6 and has service hours total of 28,009 hours - there is an update HPB8
(C) Dated 18 Jul 2007, but again, no details in the rev history
HP system Management Homepage version is 2.0.2.106, 2.1.10.186 (C) (29 Jan
2008) is the latest one listed for this server/OS combination
HP Array Configuration Utility is v 7.61.2.0, which appears to be the latest
HP Array Diagnostic Utility is v 7.60.18.0, which appears to be the latest

This is the only site I've found from HP that comes close to matching my
server:

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=329
2422

It is for a HP ProLiant DL380 P1000-256KB 128MB Rack Server, and what I have
is a Compaq ProLiant DL380 P733-256KB 128MB Rack Server...

Thanks,

-- 
Jonathan, A+, MCSA, MCSE

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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-- 
Jonathan, A+, MCSA, MCSE

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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