I say that you delete the user's profile, have them log back in and then
try having them burn a cd.
 On Jun 5, 2012 2:39 PM, "Roger Wright" <[email protected]> wrote:

> Windows 7 Pro 64-bit
>
>
>
> I have a user who has significatnt issues writing to optical discs, both
> CDs and DVDs.  The jobs fail to complete, the discs get stuck in the drives
> (have to use a paper clip), the temp files get hung, etc.  She’s tried
> using Windows’ native Send To method as well as Roxio and CDBurnerXP
> software and has similar issues with all.  When another account logs on
> these problems disappear and disc burning is successful.  I’m inclined to
> think user error is a problem but can’t see anything she’s doing
> incorrectly while watching her.
>
>
>
> The drive has already been replaced and I’ve cleaned out her %temp%
> folder.  What else can I check?
>
>
> Roger Wright
> ___
>
> ELECTILE DYSFUNCTION:  the inability to become excited over any of the
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>
>
>
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