Yes, but next step should be to see if the problem follows the user elsewhere.
* * *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of Technology for the SMB market… * On Wed, Jun 6, 2012 at 7:56 AM, Rankin, James R <[email protected]>wrote: > ** > Didn't OP already say other users could burn discs without issue? > ---Blackberried > ------------------------------ > *From: * "Andrew S. Baker" <[email protected]> > *Date: *Wed, 6 Jun 2012 07:52:09 -0400 > *To: *NT System Admin Issues<[email protected]> > *ReplyTo: * "NT System Admin Issues" < > [email protected]> > *Subject: *Re: Disc Burning Issues > > Why start there? > > See if other users on the same machine have problems, and if the same user > has problems on similarly configured machines. > > Then we can move to blowing away the profile... > > * * > > *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of > Technology for the SMB market… > > * > > > > On Tue, Jun 5, 2012 at 3:53 PM, Rankin, James R <[email protected]>wrote: > >> I would have thought blowing the profile away or renaming it might be a >> good starting point >> ---Blackberried >> ------------------------------ >> *From: * Daniel Chenault <[email protected]> >> *Date: *Tue, 5 Jun 2012 19:34:47 +0000 >> *To: *NT System Admin Issues<[email protected]> >> *ReplyTo: * "NT System Admin Issues" < >> [email protected]> >> *Subject: *RE: Disc Burning Issues >> >> Specific to the user, not the machine.**** >> >> ** ** >> >> Crapware; run spybot and ad-aware (or two others of your choice)**** >> >> ** ** >> >> Daniel Chenault**** >> >> [email protected]**** >> >> [image: Description: Description: cid:[email protected]]**** >> >> ** ** >> >> *From:* Roger Wright [mailto:[email protected]] >> *Sent:* Tuesday, June 05, 2012 1:37 PM >> *To:* NT System Admin Issues >> *Subject:* Disc Burning Issues**** >> >> ** ** >> >> Windows 7 Pro 64-bit**** >> >> **** >> >> I have a user who has significatnt issues writing to optical discs, both >> CDs and DVDs. The jobs fail to complete, the discs get stuck in the drives >> (have to use a paper clip), the temp files get hung, etc. She’s tried >> using Windows’ native Send To method as well as Roxio and CDBurnerXP >> software and has similar issues with all. When another account logs on >> these problems disappear and disc burning is successful. I’m inclined to >> think user error is a problem but can’t see anything she’s doing >> incorrectly while watching her.**** >> >> **** >> >> The drive has already been replaced and I’ve cleaned out her %temp% >> folder. What else can I check?**** >> >> >> >> Roger Wright >> ___**** >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
<<image001.jpg>>
