True, but that also deletes everything in "My <xxx>" where <xxx> = documents, 
music, etc.

An axe will certainly take care of a boil on one's pinky but it's a bit 
overkill.

Daniel Chenault
[email protected]
[Description: Description: cid:[email protected]]

From: Rankin, James R [mailto:[email protected]]
Sent: Tuesday, June 05, 2012 2:54 PM
To: NT System Admin Issues
Subject: Re: Disc Burning Issues

I would have thought blowing the profile away or renaming it might be a good 
starting point
---Blackberried
________________________________
From: Daniel Chenault 
<[email protected]<mailto:[email protected]>>
Date: Tue, 5 Jun 2012 19:34:47 +0000
To: NT System Admin 
Issues<[email protected]<mailto:[email protected]>>
ReplyTo: "NT System Admin Issues" 
<[email protected]<mailto:[email protected]>>
Subject: RE: Disc Burning Issues

Specific to the user, not the machine.

Crapware; run spybot and ad-aware (or two others of your choice)

Daniel Chenault
[email protected]<mailto:[email protected]>
[Description: Description: cid:[email protected]]

From: Roger Wright [mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Tuesday, June 05, 2012 1:37 PM
To: NT System Admin Issues
Subject: Disc Burning Issues

Windows 7 Pro 64-bit

I have a user who has significatnt issues writing to optical discs, both CDs 
and DVDs.  The jobs fail to complete, the discs get stuck in the drives (have 
to use a paper clip), the temp files get hung, etc.  She's tried using Windows' 
native Send To method as well as Roxio and CDBurnerXP software and has similar 
issues with all.  When another account logs on these problems disappear and 
disc burning is successful.  I'm inclined to think user error is a problem but 
can't see anything she's doing incorrectly while watching her.

The drive has already been replaced and I've cleaned out her %temp% folder.  
What else can I check?


Roger Wright
___
ELECTILE DYSFUNCTION:  the inability to become excited over any of the choices 
for President put forth by either party in the 2012 election year




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